Sales Event Assistant

Shelby American Inc•Enterprise, NV

32d

About The Position

Responsible and committed to supporting the company’s sales team efforts and assisting logistic needs and interactions with Shelby staff and extended teams as well as dealers and public. Additional responsibilities include maintaining quality relations with existing customers, attending to the desires of new customers, and bringing to fruition new business prospects.

Requirements

Should be an automotive enthusiast with a minimum of 3 years professional experience.
High school diploma or equivalent education required.
Ability to pass pre-employment, random, or reasonable suspicion drug screens.
Ability to pass a pre-employment background check.
Active learning, listening, critical thinking, basic math, reading comprehension, speaking and writing.
Coordination, instruction, negotiation, persuasion, service orientation, social perceptiveness.
General problem-solving abilities.
Judgment and decision-making.
Effective time management.
Proficient in Excel, spreadsheets, presentations, internet navigation and word processing.
Clerical procedures, customer service, English language.

Nice To Haves

A sales background is helpful and customer service experience.
A solid understanding of performance vehicles and generally how they operate.

Responsibilities

Develop the knowledge of the company’s product lines, services, and both internal and remote operations to include Mod Shops and the Shelby Performance staff.
Develop knowledge of the company’s processes and procedures as they relate to the sales and customer in support of our deliverable products and services.
Builds and maintains quality relationships with existing customers through personal interactions, email, telephone conversations and web postings.
Become knowledgeable of Shelby product lines, processes and determine where to find answers if you have questions.
Assist the sales and logistical teams with set up and take down of displays and other duties as assigned.
Must be able to operate company vehicles and have a valid driver’s license. Must be able to operate a vehicle with a manual transmission.
Stays abreast of customer needs and ensure that they are cared for by sales and support personnel within the company and dealer programs.
Maintain a professional attitude with all customers and attend to their desires in a cheerful and proactive manner.
Maintain an organized filing system on all customer files. This includes all forms, photographs and customer correspondence.
Completes and submits progress reports on vehicles as they relate to their location and build status.
Attend company sponsored events as required and present a professional appearance and interactions with all that you come into contact with. Often this will involve after hours social activities and you will maintain a professional representation of the company at all times.
Provides information and/or follows up on customer issues as required with appropriate team members.