Sentry-posted 4 months ago
$130,000 - $165,000/Yr
San Francisco, CA
251-500 employees

Sentry is growing our North America Sales Engineering team to serve as technical experts throughout our customer’s journey. As an early member of our Sales Engineering team, you’d be a crucial lever in helping our customers realize value from Sentry products. From providing technical demonstrations to advising customers on implementation best practices, you’re all in to make the customer wildly successful. If you are a developer or a technologist who is fascinated by the inner workings of the business side, and if you’re looking to join a fast-growing team delivering real value through an amazing product, we’re looking for you!

  • Bring technical expertise to customer demos, trials, implementations, and tickets
  • Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: 'how-to' articles and/or videos on specific functionality of the product)
  • Provide workshop-level interaction to customers in order to drive maturity of use and broader adoption
  • Work across the organization with marketing, engineering, customer success, support and product teams to represent the customer’s voice and drive improvements in the product
  • Attend conferences on occasion, speaking with prospects that visit our booth
  • 3+ years as a Pre-Sales Engineer (preferred), Implementation Consultant, or Software Developer with experience leading projects, presenting solutions, and/or working with customers
  • Experience developing mobile apps with native (iOS, Android) or multi-platform (React Native, Flutter) highly desired
  • Hands-on experience working with programming languages including: JavaScript, Java, Swift/Cocoa, Python, Go, .NET, Ruby, Node.js, etc
  • Experience with performance monitoring, Open Telemetry and code instrumentation desired but not required
  • Excellent communication and presentation skills
  • Preference for working in a fast-paced, task switching, ambiguous, process guided environment
  • Understanding of sales processes in a high transaction sales environment
  • Experience selling and working with pure SaaS solutions (experience selling/implementing infrastructure tools is a plus) and proven track record of success driving revenue through technical interactions with prospects
  • BS Degree in Engineering (preferably Computer Science/Engineering)
  • Base salary range of $130,000 to $165,000 plus a variable
  • Eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage)
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