Sales Engineer – GreyOwl Technology Solutions

Onni Group•Los Angeles, CA

10d•$90,000 - $120,000

About The Position

As a Sales Engineer at GreyOwl, you bridge the gap between business needs and technical solutions. You work alongside the Business Development Managers (BDMs) to design, validate, and present high-impact, feasible technology solutions for clients across Property Management, Construction, and SMB sectors. Your mission is simple: ensure every solution we sell can be delivered profitably, predictably, and with pride. You will act as both a technical translator and solution architect , turning client pain points into smart, scalable designs that align with GreyOwl’s full-service MSP offerings.

Requirements

3–5 years in IT systems design, network engineering, or solution architecture (MSP experience preferred).
Deep understanding of: CCTV & AI Analytics (BriefCam, Avigilon, Milestone) ULC Fire Monitoring & LTE failover systems Managed Wi-Fi (Unifi, Cisco Meraki, Ruckus) MSP/IT stack (Active Directory, RMM tools, cloud security)
Strong documentation skills — diagrams, SOWs, and pricing validations.
Confident communicator — able to present to both executives and technicians.
Familiarity with ConnectWise Manage , HaloPSA , or similar PSA/CRM tools.

Nice To Haves

Certifications like CompTIA Network+, Security+, or manufacturer-specific (Ubiquiti, Cisco, Axis) are an asset.
Enjoy problem-solving and seeing technology come to life from concept to installation.
Love making complex systems simple and clear for clients.
Value accuracy, transparency, and partnership over speed or shortcuts.
Thrive in a fast-paced environment where no two projects are the same.
Believe in documentation, follow-through, and “measure twice, cut once.”

Responsibilities

Partner with BDMs during discovery to validate client requirements and design technical solutions.
Translate business challenges into detailed architecture diagrams, configuration notes, and solution blueprints.
Participate in discovery calls and site walks to assess infrastructure, camera layouts, or IT environments.
Develop scope documents, design sketches, and integration plans for proposals (CCTV, AI Analytics, Wi-Fi, ULC, MSP).
Verify all proposed solutions meet performance, security, and compliance standards (e.g., ULC, data protection, network uptime).
Ensure all designs can be supported by our internal teams (Pro Services, Centralized, SOC/NOC).
Collaborate with BDMs to ensure proposals are technically feasible and align with margin targets.
Provide accurate equipment counts, labor estimates, and implementation timelines.
Review all proposal documents for technical accuracy before submission to clients.
Support the creation of solution bundles (e.g., MSP + CCTV + Wi-Fi) to drive strategic upsells and multi-service adoption.
Attend high-value client meetings to explain solution architecture and technical benefits.
Translate technical features into business outcomes — from “faster failover” to “zero downtime operations.”
Conduct demonstrations of AI analytics, monitoring dashboards, or Wi-Fi platforms when needed.
Serve as the technical voice of reason during pricing discussions, ensuring no over-promises are made.
Work closely with Professional Services to confirm scoping accuracy before handoff.
Lead internal “Pre-Sale to Delivery” kickoff meetings to align teams on requirements.
Document every solution and configuration clearly for project deployment and ongoing account management.
Participate in project post-mortems to identify improvements for future proposals.