Sierra-posted 2 months ago
Full-time • Mid Level
251-500 employees

At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.

  • Design and demo Sierra’s incredible Agent product, offering technical solutions to solve for our customer’s needs, and answering technical questions about our solutions.
  • Work directly with our Sales, Product and Agent Engineering teams to drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy.
  • Understand and anticipate customer needs as a GTM and technical leader in the earliest conversations with future customers.
  • 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales.
  • Past experience in demo building, and presenting, and working with customers or clients in the GTM function.
  • Experience in relationship-building with potential customers, including executives and technical leaders.
  • Experience in leading the sales process with Enterprise customers.
  • Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience.
  • Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience.
  • AI-related experience (or experience in a similarly modern and highly technical industry).
  • Experience translating code, technical logic and user requirements to product and engineering requirements.
  • Flexible (Unlimited) Paid Time Off
  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • Retirement Plan (e.g., 401K, pension) with Sierra match
  • Parental Leave
  • Fertility and family building benefits through Carrot
  • Lunch, as well as delicious snacks and coffee to keep you energized
  • Discretionary Benefit Stipend giving people the ability to spend where it matters most
  • Free alphorn lessons
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