Sales Engineer

Sierra AI • New York, NY

235d

About The Position

At Sierra, we're building a platform to enable every company in the world to build their own autonomous AI agents for everything from customer service to commerce. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta and London. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.

Requirements

• 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales.
• Past experience in demo building, presenting, and working with customers or clients in the GTM function.
• Experience in relationship-building with potential customers, including executives and technical leaders.
• Experience in leading the sales process with Enterprise customers.
• Ability to connect a prospect's specific business problems and Sierra's solutions and explain them to both a technical and non-technical audience.
• Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience.

Nice To Haves

• AI-related experience (or experience in a similarly modern and highly technical industry).
• Experience translating code, technical logic and user requirements to product and engineering requirements.

Responsibilities

• Design and demo Sierra's incredible Agent product, offering technical solutions to solve for our customer's needs, and answering technical questions about our solutions.
• Work directly with our Sales, Product and Agent Engineering teams to drive our GTM function and continuously improve our Agents through our customer-driven product development philosophy.
• Understand and anticipate customer needs as a GTM and technical leader in the earliest conversations with future customers.

Benefits

• Flexible (Unlimited) Paid Time Off
• Medical, Dental, and Vision benefits for you and your family
• Life Insurance and Disability Benefits
• Retirement Plan (e.g., 401K, pension) with Sierra match
• Parental Leave
• Fertility and family building benefits through Carrot (U.S. only)
• Lunch, as well as delicious snacks and coffee to keep you energized
• Discretionary Benefit Stipend giving people the ability to spend where it matters most
• Free alphorn lessons

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Publishing Industries
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees