Sales Engineer Trainee - Industrial Process Equipment

TENCARVA MACHINERY COMPANY • Greensboro, NC

284d

About The Position

Founded in 1978, with roots dating back to 1926, Tencarva is an equipment distributor, engineering and design partner, ISO 9001 manufacturer, and full-service repair center. Serving thousands of customers across the industrial and municipal segments, Tencarva's various divisions cover 17 states and provide end-to-end, tailored solutions for complex systems within the fluid/solids handling and water/wastewater sectors. Our service offerings include system analysis and design, application engineering, custom fabrication of equipment packages, automation and controls, equipment repair, and thermal hard coatings. Our Sales Engineer Trainees are assigned to one of our branches and train under established Sales Engineers for 9-18 months. In this role, the Trainee will assist the Sales Engineer team by performing application engineering and providing quotations for a wide variety of process pumping and liquid handling equipment. The SE Trainee will partner with Sales Engineers to investigate our customers' mechanical problems and systems failures, then recommend the proper equipment and design to provide a solution that aligns with the unique needs of our customers' operations - based on many variables, including flow rate, viscosity, temperature, pressure, pH, budget, etc. As a consultative, field-based technical sales role, every day is different because we're working with customers across every industry imaginable. After a suitable period of training (typically 1+ year), the Trainee will be given the opportunity to take on his/her own territory. Tencarva Sales Engineers are allowed almost unlimited latitude for personal initiative and engineering imagination - as well as uncapped earning potential. It is a very entrepreneurial role, as the Sales Engineer is essentially the General Manager of his/her territory. Although success in the Sales Engineer role is measured by sales growth, margins, and profitability in the assigned territory/defined customer base, this is not a high-pressure sales environment. On the contrary, our customers rely on us as trusted advisors and business partners to help solve their problems by providing equipment packages, application recommendations, and whole-system design solutions. For nearly 50 years, Tencarva has been committed to fostering long-term relationships and providing a "white glove" customer experience to industrial and municipal markets all across the eastern US.

Requirements

• Bachelor's Degree from a 4-year college or university; strong preference for Engineering, particularly Mechanical, Industrial, Chemical, etc.
• Ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to effectively present information and respond to questions from managers and employees.
• Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations.
• Basic computer skills, knowledge of MS Office Software (i.e., Word, Excel, Outlook), and internet software.

Nice To Haves

• Previous Sales experience
• Customer service experience
• Hands-on mechanical work experience and/or hobbies
• Coop experience in an industrial plant environment, preferably in a Reliability Engineer role or similar
• Practical knowledge of pumps and pumping systems (not just theoretical)
• Genuine interest in Technical Sales
• Technical education in fluid dynamics/thermodynamics
• Ability to relocate is a plus but not required

Responsibilities

• Call on personnel at every level of industrial and municipal operations, from technicians and operators to engineers, architects, managers, and even GMs. Provide process solutions and application advice on our extensive line of products and packages.
• Call on engineering firms who service our end-user customer base, conducting informational training sessions on our products and their application.
• Review blueprints, plans, PID drawings, and other customer documents to develop and prepare cost estimates or projected increases in production from the client's use of proposed equipment or services.
• Draw up or propose changes in equipment, processes, or use of materials, resulting in cost reduction or improvement in operations.
• Establish long-term relationships with our customers by gaining their trust and confidence through the proper application of our products.
• Provide technical services to clients relating to the use, operation, and maintenance of equipment.
• Provide technical training to our customers' employees.
• Attend manufacturer training sessions for products represented.
• Proactive planning and execution of sales calls/customer visits.
• Maintain an accurate forecast of your business potentials with your customers and the manufacturers we represent.
• Territory planning and overall business strategy planning.
• Grow territory by increasing penetration of existing accounts and developing new accounts.

Benefits

• Paid Time off, including 10 holidays
• Bonuses
• Health Insurance, including medical, dental, vision, disability, and life
• 401(k) & Profit Sharing
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees