Sales Engineer - Public Safety - United States (REMOTE)

Motorola Solutions

4d•Remote

About The Position

Silvus Technologies is dedicated to one mission: connecting those who keep us safe. We do so by delivering the most advanced Mobile Ad-hoc Network (MANET) radios powered by our custom and ever-evolving Mobile-Networked MIMO waveform. Together, our radios and waveform provide the vital communications for mission critical applications in the harshest environments from underground tunnels to high altitude balloons. Silvus StreamCaster® radios are being rapidly adopted by customers all over the world ranging from the U.S Departments of Defense, to International, Federal, State and Local Law Enforcement agencies, all the way to the Super Bowl, Grammys and industry-leading drone, robot, and other unmanned systems manufacturers. Wouldn't you like to join an incredibly talented group of people, doing very challenging work, with the prime directive of “ Keeping Our Heroes Connected ”? Silvus' rapid growth is fueled by a focus on research and innovation and a team of the most passionate, skilled, and creative thinking individuals. If you are looking for a challenging experience, you owe it to yourself to learn how Silvus can provide a rewarding opportunity that creates a pathway to a fulfilling career. THE OPPORTUNITY Silvus Technologies is seeking a Sales Engineer - Public Safety to work closely with the Sales, Marketing, and Business Development teams to provide our customers with tailored solutions to meet their needs. This role will participate in technical sales, demonstrations, and support of the Silvus family of advanced multi antenna MIMO radio and mesh networking solutions. This position plays a key role in influencing product development. The Sales Engineer - Public Safety position reports to the Director of Sales Engineering on the Sales Engineering team . This opportunity is well suited for an entrepreneurial technologist who enjoys interacting with customers, has a healthy sense of adventure, and enjoys traveling. This position is eligible for 100% remote work depending on location. The following is a list of at least some of the current essential job functions of the position. Management may assign or reassign duties and responsibilities at any time at its discretion.

Requirements

Bachelor's degree in Electrical Engineering or other related technical fields with at least 2 years of demonstrated experience in a pre-and post-sales technical support position; OR High School Diploma/GED with at least 6 years of experience in a pre-and post-sales technical support position.
Proficiency with radio frequency instruments such as signal generators and spectrum analyzers.
Willingness to travel and work at customer sites.
Security Clearance: Active U.S. Government SECRET clearance or the ability to obtain one within 12 months of hire.
Must be a U.S. Citizen due to clients under U.S. government contracts.
All employment is contingent upon the successful clearance of a background check

Nice To Haves

Familiarity with Linux.
Proficiency with TCP/IP protocol and networking.
Experience with operating and testing IP radios/modems.
Knowledge of wireless communication systems, radio frequency signal propagation, and digital communication technologies.
Proficiency with programming languages such as C/C++.
Excellent organization skills and attention to detail.
Demonstrated written and verbal communication skills.

Responsibilities

Provide pre- and post-sales technical support including system planning, customer training, system optimization, etc.
Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies.
Prepare and conduct product demonstrations for customer visits and equipment evaluations.
Visit customer sites to provide technical support and deliver training.
Troubleshoot failures and abnormal situations in the field.
Collect and analyze field failures and abnormalities and provide feedback to the development team.
Help the Design Engineers reproduce and troubleshoot problems.
Participate in resource allocation and hardware maintenance to support different sales and business development activities.
Help drive future product development.