Sales Engineer - NY

Arango • New York, NY

3d • Hybrid

About The Position

At Arango, we believe the first generation of enterprise AI missed something essential: context. LLM models are powerful, but they didn’t understand the context needed to deliver accurate answers. Arango provides a trusted data foundation for the next wave of Enterprise AI with graph-based Contextual AI — transforming enterprise data into a System of Context that truly represents the business, so LLMs can deliver better outcomes with unlimited scale and cost efficiency. The Arango AI Data Platform gives developers a single, integrated environment to build and scale AI-powered applications without the complexity of stitching together multiple databases and tools. At its core is a massively scalable multi-model database that unifies graph, vector, document, and key-value data with full-text, geospatial, and vector search — creating the System of Context, the bridge between enterprise data and LLMs. We’re a global team based in California and Cologne, united by curiosity, collaboration, and a passion for helping developers, data engineers, and technology leaders innovate faster and smarter with AI. Trusted by NVIDIA, HPE, the London Stock Exchange, the U.S. Air Force, NIH, and Articul8, Arango powers enterprise AI with context, confidence, and scale..We are a proud member of the NVIDIA Inception Program and the AWS ISV Accelerate Program. If you’re excited about shaping the future of Contextual AI, come build with us. Based in the Newyork Area with the ability to travel regionally as needed. We are seeking a highly technical Sales Engineer to join our U.S. Enterprise Sales organization and drive growth across strategic accounts in the Bay Area and West Coast region. The ideal candidate is someone who has built RAG systems for LLMs, Chatbots and other internal business applications and who brings either hands-on OR deep research/educational background in NLP, Machine Learning, and/or Data Science. We are excited to bring on a candidate who thrives in a scaling, fast-moving environment and wants to make an outsized impact in shaping Arango’s success across North America. We are open to current Solution Architects, Sales Engineers or Software / AI Engineers who are interested in leaning into a Sales Engineering role.

Requirements

• Bachelor's degree in Computer Science, Machine Learning or Data Science
• Experience in a client-facing technical sales, sales engineering or in a consulting capacity with enterprises, focusing on AI solutions, databases, data warehouses, big data systems, analytics, and machine learning.
• Technical hands-on experience and understanding of data and AI/ML tooling, workflows, and trends in an enterprise setting
• Experience building and integrating LLMs, with a particular focus on Retrieval-Augmented Generation (RAG) systems
• Strong Architecture skills - ie, mapping a business to technical requirements and understanding multiple components to build a solution
• Proficiency in Python and SQL
• Knowledge of key infrastructure stacks (AWS, Linux, Docker, Kubernetes, etc.)
• High-energy, upbeat, tenacious team player with outstanding interpersonal skills
• Strong understanding of the sales process

Responsibilities

• Craft and deliver outstanding technical presentations and architecturally sound demonstrations of Arango and its GenAI suite for clients.
• Deliver demonstrations, drive Proof of Concepts/Technology (PoCs/PoTs) with prospects and customers, often in comparison to other (NoSQL) database technologies and other Machine Learning/AI enterprise solutions.
• Utilize existing skillset and acquired Arango knowledge to build functional demos for various use cases that incorporate the core database as well as GenAI capabilities.
• Evangelize Arango’s GenAI suite & core DB to prospects and potentially in 3rd party presentations and panel discussions designed to generate awareness.
• Solve technical problems of our (potential) clients with the best solution.
• Work closely with the Sales team in the US and Europe, participating in client meetings.
• Contributions and feedback on technical white papers, conduct seminars, assist with trade shows, and other marketing-related events in this area

Benefits

• You have the chance to play a key role in building the next great enterprise data and AI company!
• You'll be selling our category-defining technology, already trusted by innovative global brands, while partnering closely with an elite team of Sales, Product, and Engineering leaders.
• If you thrive in a culture that prizes excellence, autonomy, and accountability, you'll fit right in.
• We back up that culture with a competitive compensation plan that includes uncapped variable earnings and meaningful career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees