Sales Engineer I, SE Desk (French Bilingual)

Samsara-posted 3 days ago

Full-time • Entry Level

Remote

1,001-5,000 employees

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As a Sales Engineer (SE) at Samsara, you’d be part of a diverse group of technically-minded folks working together to bring our unique connected operations technology to customers. Our daily customer engagements include conversations around logistics/supply chain management, fleet maintenance strategies, global asset management, machine control systems/diagnostics, system integration, and regulatory compliance. This means a successful SE at Samsara will develop a thorough understanding of IoT hardware and sensors, hands-on installation/deployment scenarios, carrier networks, cloud infrastructure, and third-party system integrations (via our open API) to ensure the proper technical solution is presented to our customers. This is a remote position open to candidates residing within the US, except in the following areas: Austin Metro, Chicago Metro, Dallas Metro, Houston Metro, Boulder Metro, California, Denver Metro, Seattle Metro, Maryland, Massachusetts, New Jersey, New York, or Rhode Island. Relocation expenses will not be provided for this role. Open to candidates who are fluent in French.

Assist the Global Sales Team with their technical inquiries and tasks by monitoring and maintaining an inbound question queue
Assist with technical trials across Samsara’s Sales Engineering team as necessary to convey the value of a Samsara solution within a prospect’s operation.
Create software scripting solutions and integrations where appropriate to assist with technical proof of concepts.
Be available for internal Q&A from Samsara account teams requesting technical assistance on behalf of their customers
Produce and manage digital content to assist with product learning, product adoption, hardware installation, and software configuration
Update and manage internal hardware and software lab infrastructure, both in office and remote kits.
Coordinate and participate in new product testing activities.
Gather and highlight industry-specific customer use cases for Samsara solutions by working with technical sales teams
Coordinate cross functional communication to ensure prospect success (RFP responses, Product Feature Request management, Customer Support triaging, etc.)

BS in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline
Preferred 1+ years experience working with customers in a pre-sales or support capacity
Ability to explain complex technical concepts to non-technical audiences
Basic understanding of electronics and electrical systems
Well-versed in one of the following: cloud software, networking, automation and control systems
Bilingual French speaker

Experience tinkering with hardware gadgets, sensors, or vehicles is a plus

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more.
Take a look at our Benefits site to learn more.
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities.
Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams.
Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements.
All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

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