Sales Engineer – GIS Esri ArcGIS

Avolve Software Group

34d•$110,000 - $130,000•Remote

About The Position

About Avolve Avolve is the global market leader in electronic plan review for local governments. We made the INC 5000 2025 list as one of the fastest‑growing private companies in the US, and our government expertise has been recognized for the second year in a row with our inclusion in Government Technology’s GovTech 100 list for both 2025 and 2026, a summary of 100 innovative companies making a significant contribution to the public sector. At Avolve we digitalize the review and approval of plans for permit applications, for both citizen and commercial planning developments. This enables government jurisdictions to improve efficiency and processes, as well as optimizing the experience for both permit applicants and plan reviewers. We have over 350 customers globally and are expanding fast, because we have a suite of best-in-class solutions that offer choice to cities, counties, municipalities, and states. We partner with some of the leading technology providers out there, including Microsoft, Google, and Esri – in fact, we are the only vendor that has Esri GIS functionality embedded in the plan review solution, which has earned us the Esri State and Local Government Specialty in recognition for our innovation. It is an exciting time to join Avolve - we are expanding into new territories and have great vision for our technological solutions. As a team we take enormous pride in the quality of our work, and our people come to work because they enjoy being part of the Avolve family and helping our customers to create safe and thriving communities. Position Summary: We’re looking for a Sales Engineer with deep expertise in Esri ArcGIS and a passion for demonstrating the power of GIS‑driven solutions. In this role, you’ll serve as a trusted technical advisor to customers and prospects, helping them understand how spatial analytics, mapping, and geospatial intelligence can transform their operations. You’ll also play a key role internally supporting product innovation, guiding new GIS capabilities, and collaborating across Sales, Marketing, Customer Success, Professional Services, and Technical Support. This is a high‑impact, cross‑functional role for someone who thrives at the intersection of technology, communication, and customer engagement.

Requirements

Bachelors in related field, or the equivalent combination of education, training, and experience.
3-5 years of experience with presenting technical solutions to customers, prospects, and internal stakeholders.
Understanding of GIS concepts: spatial analysis, geoprocessing, data models, projections, and mapping workflows.
Ability to manage ArcGIS instances, including configuration, administration, and troubleshooting.
Familiarity with APIs, web services, and integrating GIS with enterprise applications.
Excellent communication skills, you’re able to translate technical detail into business value.
Collaborative mindset with experience working across Sales, Product, Marketing, and Customer Success.
Travel as needed to meet with prospects and customers, attend industry events, and represent the company at tradeshows.

Nice To Haves

Experience with Python, JavaScript, or Esri SDKs; background in SaaS or enterprise software

Responsibilities

Deliver compelling presentations, demos, and technical discussions that clearly articulate the value of GIS‑based software solutions.
Partner with Sales to understand customer needs, design solution architectures, and support the full sales cycle.
Translate complex geospatial concepts into clear business value for both technical and non‑technical audiences.
Participate in RFP/RFI responses, technical evaluations, and proof‑of‑concept engagements.
Manage, configure, and maintain ArcGIS environments (ArcGIS Online, ArcGIS Enterprise, ArcGIS Pro, and related components).
Support integration of ArcGIS with our platform, APIs, and customer systems.
Troubleshoot GIS‑related issues and guide customers on best practices for data management, mapping, and spatial analysis.
Stay current with Esri product updates, extensions, and emerging GIS technologies.
Work closely with Product Management to shape and validate new GIS capabilities within our software.
Provide customer insights and technical feedback that influence product roadmap decisions.
Collaborate with Marketing to develop GIS‑focused content, demos, and messaging.
Support Customer Success and Professional Services with technical expertise during onboarding, implementation, and ongoing customer engagement.
Partner with Technical Support to resolve escalated GIS‑related issues and improve support processes.