Sales Engineer (East Coast – NY, MA, OH, ME, NH, PA, NJ, VA, FL, GA)

Fusion Connect

107d

About The Position

At Fusion Connect, we’re not just offering jobs — we’re building careers that empower, inspire, and grow with you. If you're passionate about making an impact, collaborating with forward-thinking teams, and being part of a company that values your voice, you’re in the right place. We’re thrilled you’re exploring this opportunity with us — take a look, imagine the possibilities, and let’s shape the future of connectivity together. Job Description Summary: Summary Client-focused individual with both a technical and sales background to support multiple sales channels. This individual should have a customer-focused, and solution-oriented to ensure that the customer requirements are addressed to goal of closing opportunities. The position requires an understanding of the following categories, such as Microsoft ecosystem, Networking, Security, and Telephony knowledge. Understanding in the following skills, but not limited to, Microsoft Teams, Operator Connect and CSP Licensing, NGFW, SD-WAN, POTS, Fax, Dedicated Internet Access & Broadband, Wireless (WiFi), SASE/SSE, as well as Voice over IP (VoIP) knowledge in UCaaS, CCaaS, Hosted VoIP and SIP Trunking environments. Additional knowledge in other Cloud based products and services is a definite plus in consideration for this position. Understanding various Compliance standards like HIPAA, PCI, CPNI, and general Internet specification, and security/firewall policies are also a plus in consideration for this position.

Requirements

• 3 or more years’ experience in Sales Engineering, Network/Voice Engineering, or Technical Sales
• Good technical knowledge of Networking and Network Security technologies
• Some Experience with NGFW and SDWAN deployments across various locations
• Some Experience with Dedicated Internet Access and Broadband connectivity
• Some Experience with Network Switches, Routers, and Firewalls
• Certifications with Fortinet, VeloCloud, and Meraki is preferred.
• Some technical knowledge of UCaaS and CCaaS services
• Some Experience with MS Teams, Cisco Webex and TalkDesk is preferred.
• Some Experience in Omni-Channel service delivery
• Some Experience in deploying Communication and Collaboration technologies
• Good Technical knowledge in legacy VoIP, POTS and Fax technologies
• Some knowledge in the Microsoft Ecosystem
• Some Experience with MS Office 365 CSP Licensing
• Some Experience with Operator Connect, Direct Routing
• Some Experience with MS Teams
• Good understanding of SASE / SSE services
• Some Experience in deploying Access Control, SWGs, CASB, and ZTNA
• Ability to work independently, while demonstrating sound prioritization and judgment skills based on the business needs is essential
• Self-directed, Strong organizational and Time Management skills
• Excellent verbal and written communication skills
• Ability to partner with Engineering, Product and Sales functions alike.
• Ability to manage and/or influence project members to drive completion of deliverables on time and within scope against an aggressive timeline

Responsibilities

• Work with assigned sales team(s) to achieve and exceed sales activity, installed revenue, and Cloud Services sales targets, especially larger enterprise class businesses.
• Be Reliable Technical Contributor for all teams in the organization to address product questions, deliver complex demos and develop solution designs.
• Work directly with Product teams to help develop product offerings as the Sales Engineering liaison during core team meetings, attending at least one per week.
• Handle multiple qualified sales opportunities simultaneously leveraging the full product portfolio.
• Assist all sales teams, while focusing on assigned team, in complex proposal preparation as well as local discovery efforts.
• Deliver periodic technical training to sales and sales support staff as required.
• Work with Sales teams to document sales activity and coverage activity using sales automation tools.
• Attend key Sales events as subject matter expert and represent Fusion in a professional manner.
• Provide regular reports and updates to Solutions Engineering management, meet tight deadlines and handle multiple high-revenue projects at one time.

Benefits

• Diversity and inclusion in the workplace
• Equal opportunity employer

What This Job Offers

• Number of Employees: 501-1,000 employees