Comcast-posted 3 months ago
$94,050 - $158,950/Yr
Full-time • Mid Level
Denver, CO
Telecommunications

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

  • Provide solution engineering support for all field resources including Account Executives, Strategic Account Managers, and Global Solutions Sales Executives.
  • Responsible for lifecycle sustaining engineering support (discovering, solution and proposal).
  • Provide sustaining engineering support for large complex solutions.
  • Support activities related to account development.
  • Capture customer technical requirements and translate to internal architecture templates.
  • Work with the product team on new product requirements, integrations and defect resolution.
  • Collaborate with the product team and customers on load/stress and fail-over testing for high-availability deployments.
  • Work with customers to address issues and resolve problems both pre & post-production.
  • Drive continuous technical improvement both internally and with customers.
  • Cultivate and drive technical decisions with customers to design or improve technical solutions.
  • Joint participation in client implementation planning and related activities to ensure seamless integration or turn-up of Comcast Business Global services for both new and existing customers.
  • Provide a technical fulfilment and answer questions related to Comcast Business Global technical capabilities for RFI's, RFQ's and RFP's.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance.
  • Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Bachelor's Degree preferred, or a combination of coursework and experience, or extensive related professional experience.
  • 5-7 years of relevant work experience.
  • Strong understanding of VoIP and data networking protocols including: SIP, RTP, HTTP/S, SNMP, Interior and Exterior IP Routing protocols (BGP, OSPF, QoS) as well as SDWAN and SASE design principles.
  • In-depth experience, knowledge and skills in own discipline.
  • Cisco Certified Design Associate (CCDA)
  • Cisco Certified Network Associate (CCNA)
  • CISSP - Certified Information Systems Security Professional
  • CompTIA Network+
  • CompTIA Security+
  • Fortinet Network Security Expert Program - Professional (NSE-4)
  • Base pay dependent on job-related, non-discriminatory factors such as experience.
  • Sales positions are eligible for a Commission under the terms of an applicable plan.
  • Best-in-class Benefits to eligible employees.
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