Sales Enablement Specialist

Crown Castle • Conshohocken, PA

111d • $31 - $43 • Remote

About The Position

Sales Enablement position supporting Crown Castle's Enterprise Sales team. The ideal candidate will help design and then implement/oversee field enablement initiatives that will collectively improve seller and team success. This role will: establish a set of core metrics and reporting to be implemented and produced regularly to enhance seller and sales team productivity; engage in selling tasks such as responding to client requests for pricing, qualifying opportunities, coordinating and participating in client meetings, and submitting orders for booking; and working directly with Regional sales to identify administrative work to offload, like preparation for Quarterly Business Reviews, weekly/monthly team meetings, and customer meetings, allowing sales leaders to spend more time in the field and coach sellers.

Requirements

• Bachelor's Degree or equivalent work experience.
• Two (2) or more years in sales, sales enablement or sales support experience.
• Telecom experience preferred.
• Strong organizational and time management skills.
• Basic understanding of enterprise telecommunications solutions, including Ethernet, IP, SD-WAN, Dark Fiber, and DWDM.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and Teams.
• Working knowledge of Microsoft Power BI or Tableau preferred.
• Detail-oriented with ability to manage multiple tasks.
• Ability to work independently and collaboratively in a team environment.

Responsibilities

• Qualify requirements with clients (in coordination with sales teams) to efficiently generate quotes and process customer orders with high accuracy and within targeted timeframes, utilizing various platforms including email, customer-provided documents and third-party systems.
• Identify a set of core metrics and related reporting to inform sales leadership and assist in the coaching of sellers (and support teams).
• Create and maintain opportunity records in CRM systems, ensuring proper documentation from initial opportunity through contract generation.
• Initiate communication between sales teams, clients and other Crown departments to help expedite the sales process.
• Identify and handle administrative activities for sellers and sales leaders, helping reduce their operational workload to enable more time for intricate customer engagements and promote a high-touch, responsive customer experience.
• Coordinate and prepare materials for weekly team meetings and monthly district reviews, including agenda preparation, speaker coordination and action item tracking.
• Prepare and report on 90-day district activity plans, helping ensure alignment across teams in order to track progress against key initiatives.
• Prepare weekly activity summaries and basic reports for sales leadership review.

Benefits

• Comprehensive healthcare plans with highly company subsidized premiums and up to $2,000 annual company contribution to your Health Savings Account (HSA base plan for employee and dependents).
• Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions).
• New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child.
• Birth mothers are eligible for up to 8 weeks of additional 100% paid medical leave.
• Tuition reimbursement up to $5,250 per year of eligible tuition and fees.
• Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns.
• Matching charitable contributions to qualified charitable organizations of up to $1,000 per year per teammate.
• Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service).
• 10 company holidays plus 2 floating holiday.
• All offices provide free beverages and snacks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Real Estate
• Education Level: Bachelor's degree