Sales Enablement Specialist, Amazon Supply Chain Services

Amazon • Seattle, WA

10d

About The Position

We are looking for a detail-oriented, operationally excellent Content & Program
Manager to join our Sales Enablement team. In this role, you will serve as the
content operations and program execution backbone for two high-priority
workstreams: ASCS (Amazon Supply Chain Solutions) and MCCF (Multichannel
Commerce & Fulfillment). You will own the systems, processes, and programs that
keep our enablement content current, accessible, and impactful — and ensure our
certification and field feedback programs run smoothly at scale. This role sits
at the intersection of content stewardship, knowledge management, and program
operations. You will partner closely with two Tech Trainers to coordinate
content updates, manage our CMS, offer training support, and execute key
programs including quarterly certifications and Voice of the Field.

Requirements

• Experience with sales CRM tools such as Salesforce or similar software
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent
• Experience working within a high-growth, technology company
• Experience using Microsoft Excel to manipulate and analyze data
• Experience designing and developing training content including instructor-led materials, job aids and other resources
• 2+ years of Go-To-Market, Business Development, Sales, or Consulting experience
• Experience managing multiple projects and meeting aggressive deadlines

Nice To Haves

• 2+ years of supply chain experience
• Experience working with a Content Management System (e.g. Wordpress, Drupla, Joomla, etc.)

Responsibilities

• Distill complex supply chain and fulfillment concepts into clear, concise enablement assets including quick reference guides, talk tracks, and objection handlers
• Design, develop, and deliver technical training programs for ASCS learners across CN and In’tl
• Drive completion of required eLearning paths and certification programs
• Own the Highspot homepage for our ASCS and MCF teams: manage layout, navigation, and content organization to ensure a high-quality user experience for the field
• Continuously improve CMS usability, governance, and operational processes through regular audits, reporting metrics, and content update flags
• Maintain Highspot as the single source of truth for all GTM resources, replacing disparate systems (Wiki, SharePoint, Confluence, Quip, WorkDocs)
• Establish and enforce content governance standards to ensure consistency and quality across all enablement materials
• Own the Highspot homepage as the primary field-facing content hub for ASCS and MCF enablement
• Own logistics and coordination for the quarterly Voice of the Field program; partner with the Tech - Trainer to surface field themes and recommendations to GTM leadership
• Drive the MCF Spotlight newsletter and provide strategic input to quarterly certification communications
• Drive stakeholder alignment and milestone completion for our ASCS learning programs
• Design, maintain, and continuously improve the async content pages for such as non-US ASCS pages and new hire resources to scale US enablement content

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed