Sales Enablement Manager

Forrester • Cambridge, MA

1d • $85,000 - $139,000

About The Position

At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to perform at their best every single day. We’re proud of our community of smart people and vibrant voices who come together to do what’s right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future. About This Role: The Sales Enablement Manager is responsible for supporting the effectiveness and efficiency of an assigned set of sales enablement programs and projects within the global sales organization. Working under the direction of the sales enablement L&D lead, the Sales Enablement Manager will work closely with peers and leaders to help launch enablement programs to optimize the overall effectiveness of sales, customer success, events, and revenue development. This position requires strong organizational capabilities, attention to detail, initiative, and a desire to work as part of a fast-paced team.

Requirements

• A bachelor’s or master’s degree in business, education, or related field.
• Five-plus years’ experience in a sales, marketing, L&D, or sales enablement role, with proven success in designing and implementing successful sales enablement programs.
• Excellent facilitation and presentation skills and the ability to engage an audience.
• The ability to demonstrate the skills you are teaching with confidence and credibility.
• Strong planning, project management, and time management skills.
• The ability to adjust to changing priorities, tasks, and business needs is essential.
• High clock speed and the ability to work without constant oversight or a support team.

Nice To Haves

• Be comfortable with customizing and building out virtual training sessions; experience in leveraging Workday and Articulate Storyline, or similar, is a plus.

Responsibilities

• Support the audience(s) needs by designing and deploying measurable enablement program(s) to drive growth and achieve performance and productivity targets.
• Work in conjunction with the learning program manager, develop, tailor, and maintain standardized onboarding experience for your respective audience(s).
• Conduct one-on-one coaching sessions with new hires/their managers to assess progress, improve effectiveness, and identify ongoing training needs.
• Be comfortable with customizing and building out virtual training sessions; experience in leveraging Workday and Articulate Storyline, or similar, is a plus.
• Support sales and CS enablement content management efforts in learning systems and internal collaboration tools.
• Consistently measure and report project and program effectiveness, using standard enablement activity, quality, adoption, and outcome measures, and recalibrate projects based on outcomes to improve sales productivity (which include satisfaction, knowledge transfer, behavior change, and business results).
• Help facilitate change management through communication, training, and measurement.
• Deliver live, facilitated training sessions in conjunction with other enablement team members to large sales audiences as needed.
• Collaborate with other sales and CS enablement team members in the organization to develop and share best practices around training and support sales/CS roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level