Sales Director

MCR Hotels • Tucson, AZ

3d • Onsite

About The Position

The Director of Sales will be responsible for the following:

Meeting and Exceeding Group Booking Goals Increase Average Daily Rate and Occupancy Growth Growing Market Share on Annual Basis Revenue Maximization and Expense Control Sales and/or Events Department Oversight Maintain Client Relationships & Networking

Other Duties and Responsibilities:

1. Meeting and Exceeding Group Booking Goals

Proactively develop quantifiable action plans and conduct site inspections.

2. Increase Average Daily Rate and Occupancy Growth

Develop and execute strategic plans in support of achieving optimal occupancy and ADR growth.

3.Growing Market Share on Annual Basis

Coordinate with revenue and pricing team to focus on building pipelines for key dates and soft periods. Secures new business and demonstrates the ability to be proactive.

4. Revenue Maximization and Expense Control

Maximize total revenues and control expenses to meet and exceed hotel profitability objectives.

5. Sales and/or Events Department Oversight

Oversee operations of the hotel sales function including sales, follow-up and sales administration. Execute and support the operational aspects of business booked, including generating proposals, writing contracts and customer correspondence.

6. Oversee the event management of group bookings and ensure seamless on-property experience with friendly service for all contracted customers. Carries out the MCR standard to have a clean, spotless, well-organized and safe hotel at all times.

Need to receive great guest satisfaction scores.

7. Maintain Client Relationships & Networking

Build and maintain professional and active relationships with clients, third-party meeting planners, referral sites, and other key sources as lead generators. Maintain strong visibility in local community and industry organizations by positively representing the hotel on site visits, trade shows, and sales calls. Attend any meetings and any other functions required by the hotel or management, even outside typical office hours.

Requirements

• Must have a positive attitude and willingness to learn.
• Possess highly developed verbal & written communication skills.
• Ability to influence others, negotiate, provide friendly service and possess professional selling skills.
• Must be able to work independently and simultaneously manage multiple tasks.
• Must have attention to detail, meet deadlines and demonstrate strong organization and presentation skills.
• Read, write, understand and communicate with others effectively using the English language.
• Read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals.
• Write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style.
• Ability to speak effectively in English before groups such as customers or employees.
• Read and interpret business records and statistical reports in English.

Nice To Haves

• Bachelor’s or Associate’s Degree Preferred.
• Previous supervisory experience preferred.
• Progressive experience in the hospitality, hotel, restaurant, or service industry, including Rooms and Food & Beverage departments preferred.

Responsibilities

• Meeting and Exceeding Group Booking Goals
• Increase Average Daily Rate and Occupancy Growth
• Growing Market Share on Annual Basis
• Revenue Maximization and Expense Control
• Sales and/or Events Department Oversight
• Maintain Client Relationships & Networking
• Proactively develop quantifiable action plans and conduct site inspections.
• Develop and execute strategic plans in support of achieving optimal occupancy and ADR growth.
• Coordinate with revenue and pricing team to focus on building pipelines for key dates and soft periods.
• Secures new business and demonstrates the ability to be proactive.
• Maximize total revenues and control expenses to meet and exceed hotel profitability objectives.
• Oversee operations of the hotel sales function including sales, follow-up and sales administration.
• Execute and support the operational aspects of business booked, including generating proposals, writing contracts and customer correspondence.
• Oversee the event management of group bookings and ensure seamless on-property experience with friendly service for all contracted customers.
• Carries out the MCR standard to have a clean, spotless, well-organized and safe hotel at all times.
• Need to receive great guest satisfaction scores.
• Build and maintain professional and active relationships with clients, third-party meeting planners, referral sites, and other key sources as lead generators.
• Maintain strong visibility in local community and industry organizations by positively representing the hotel on site visits, trade shows, and sales calls.
• Attend any meetings and any other functions required by the hotel or management, even outside typical office hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Associate degree