Sales Director - Higher Education - Midwest US
About The Position
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. Director of Sales - Public Sector/SLED (Higher Education Focus) As an Associate Account Executive for TTEC Digital, youâll help create and deliver exceptional customer experiences while driving growth in the Public Sector, Higher Education sector. TTEC Digital helps leading organizations reinvent their businesses through customer engagement, digital transformation, and innovative CX solutions.
Requirements
- Experience: 2â5 years of sales experience OR Higher Education operational background with commercial aptitude
- Experience working with or selling alongside major cloud platforms such as AWS, Microsoft, or Google
- Strong relationship-building and pipeline management skills
- Ability to navigate complex university ecosystems and engage senior campus stakeholders
- Coachable, development-oriented mindset with intellectual curiosity and executive presence
- Sales instincts and stakeholder fluency; product knowledge can be trained
Nice To Haves
- Preferred: Campus police department, Higher Education IT, administrative experience, or enrollment operations familiarity
Responsibilities
- Drive net-new revenue within Public Sector, Higher Education institutions across the Upper Midwest
- Qualify and convert hyperscaler-generated leads (AWS, Microsoft, & Google) into active pipeline
- Build strategic relationships across campus buying centers, including: o Campus Police Departments (contact center environments) o Enrollment Operations (registration and surge periods) o University IT leadership and administrative stakeholders
- Close mid-market opportunities typically ranging from $500K - $1M
- Collaborate with internal solution consultants and partner teams to position CX, CCaaS, AI, and cloud solutions
- Establish a repeatable Higher Education sales motion within the region
- Leverage Midwest relationships to expand into university systems and support selective City/County or state-level engagement
Benefits
- Medical, dental, vision
- tax-advantaged health care accounts
- financial and income protection benefits
- paid time off (PTO) and wellness time off.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
Number of Employees
501-1,000 employees
