Sales Director, Enterprise

SoundHound AI

13d•$150,000 - $190,000•Remote

About The Position

The Sales Director, Enterprise is responsible for meeting and exceeding sales objectives by promoting and selling SoundHound’s Amelia platform, a leading conversational AI solution tailored for high-volume Contact Centers. The ideal candidate will bring over 7+ years of experience in SaaS and/or Contact Centers across enterprise accounts as well as experience supporting employee functions like CX, EX, IT Service Desks, HR, and AI enabled customer interaction. A preference for contact center tools and processes, including CCaaS and financial services platforms.

Requirements

7+ years of sales experience selling into corporate Enterprise clients (G2000/F500) and larger.
Experience in Contact Centers or SaaS across various industries and support areas.
A strong understanding of sales cycles, regulations, and experience working with top decision-makers.
Proven track record of achieving assigned quotas.
Ability to manage a pipeline of 20+ opportunities simultaneously.
Ability to work effectively in a team environment.
Proven success in prospecting, building a pipeline, advancing opportunities through the sales cycle, and presenting solutions to C-level executives and other decision-makers.
Ability to craft solutions that align with business priorities based on client discussions.
Willingness to travel up to 50%.

Nice To Haves

While experience with autonomic and cognitive solutions is not required, experience with analytic solutions that impact operational business processes is highly desirable.
Preference for candidates located in the northeast and near a major airport.

Responsibilities

Develop expertise in SoundHound’s portfolio, with a focus on enhancing CX and EX outcomes in large Enterprise accounts through conversational AI and Generative AI integration.
Build, manage, qualify, and close deals within a rolling 12-month sales pipeline.
Make prospecting a consistent part of your routine to ensure a steady flow of new prospects.
Identify and utilize appropriate contract vehicles to penetrate specific clients.
Engage cross-functional SoundHound resources (Engineering, Marketing, Proposal Development, Finance) at the right stages of the sales cycle.
Stay informed on industry trends and business priorities.
Develop compelling points of view on how autonomic and cognitive solutions can transform prospects' businesses.
Leverage SoundHound’s Partner relationships to sell into clients, whether as a Prime or Subcontractor.
Ensure SoundHound delivers consistently excellent service, as reflected in customer satisfaction metrics.
Take a leadership role in industry trade associations and attend relevant events.
Actively participate in the RFP process and demonstrate the ability to take on multiple roles.
Continuously learn about new SoundHound solutions and refine your selling skills.
Assist in contract negotiations.
Deep understanding of how to qualify and manage objections in complex sales cycles.