Sales Director - Cruise Lines

Onyx CenterSource

3d • Remote

About The Position

The Sales Director will play a critical role in driving Onyx’s revenue growth by identifying, qualifying, and securing new business cruise opportunities. This role is responsible for building this growing vertical for Onyx. Responding to inbound inquiries, proactively initiating and developing new sales prospects, and following up on leads generated by the pre-sales team to successfully close deals. The Sales Director will design and execute strategic sales plans to exceed revenue targets, while ensuring seamless collaboration with operations for smooth client transitions into service delivery. This individual will manage the full sales cycle, including opportunity tracking and reporting within Salesforce, and will be accountable for meeting key operational KPIs. This role requires strong cruise market networking and negotiation skills, a results-driven mindset, and the ability to build lasting customer relationships that contribute to Onyx’s long-term growth.

Requirements

• 3+ years sales experience, selling to the cruise line industry
• Proven track record in effective and consistent sales results
• Excellent written and verbal skills required
• Ability to translate customer needs and requirements into sales opportunities for the company
• Experience managing and negotiating deals with complex structures (deliverables and fee structures)
• Proficient in creating customer and internal documentation in PowerPoint, Excel and Word
• Must be willing and able to travel in assigned market as well as attend various conferences and/or trade shows
• Ability to manage and prioritize tasks of various levels for maximum productivity.
• Relationship Management
• Ability to advocate for the customer to internal stakeholders, and advocate for Onyx to the client.

Nice To Haves

• Bachelor’s Degree in business or hospitality

Responsibilities

• Develop the growing Cruise Line vertical
• Respond to sales inquiries from potential customers seeking Onyx’s services
• Individually initiate new sales prospects and qualify leads and solicit potential customers
• Follow up leads processed through our SDR (pre-sales team) and effectively close the deal
• Develop sales plans and strategies to meet and exceed established revenue goals
• Partner with operations to ensure optimal transition to full-service delivery
• Provide detailed tracking and status information for each sales opportunity in CRM (Salesforce) and other management reports.
• Successfully negotiate deals in timely manner that advance Onyx's growth and trajectory
• Adhere to operational KPI’s (Calls, Sets, Activities and Tasks, etc)

What This Job Offers

• Job Type: Full-time
• Career Level: Director