Sales Development Support Associate

Shift4 • Morrisville, NC

2d • Hybrid

About The Position

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.
Job Summary:
We are seeking an outgoing, motivated Entry-Level Sales Support Associate to join our growing team. This role is ideal for someone who enjoys speaking with people, thrives in a fast-paced environment, and is eager to build a career with a publicly traded company. You will be responsible for connecting with prospective clients, generating interest, and scheduling appointments for our sales team.

Requirements

• High school diploma or equivalent (college coursework is a plus)
• Strong communication and interpersonal skills
• Outgoing personality with a positive, can-do attitude
• Self-motivated and goal-oriented
• Basic computer skills; experience with Microsoft Office is beneficial
• Ability to handle rejection and remain persistent

Responsibilities

• Make outbound calls to merchants to conduct customer service surveys
• Clearly communicate company products/services and generate interest
• Schedule qualified appointments for the sales team
• Manage web generated leads to provide to sales team
• Maintain accurate records of interactions and appointments
• Meet or exceed daily and weekly performance goals
• Provide excellent customer service and represent the company professionally

Benefits

• Paid training and ongoing support
• Clear path for career advancement within the company
• Stable, full-time schedule with no weekends or holidays
• Opportunity to grow within a publicly traded organization

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees