Sales Development Representative

SmartBear•Somerville, MA

5h•Onsite

About The Position

SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams. SmartBear is trusted by more than 16 million developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear’s best-loved brands include Swagger, TestComplete, Reflect, QMetry, Zephyr, and more. At SmartBear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Your contributions help shape the future of software quality for organizations worldwide. The Sales Development Representative (SDR) position at SmartBear offers a great opportunity to rapidly advance your sales career at a cutting-edge tech company located in Somerville, MA. SmartBear is looking to hire motivated SDRs to help generate a robust pipeline of qualified opportunities. Successful SDRs can be promoted to an Account Executive position within 12 months (sometimes faster!). As an SDR in the Somerville office, you’ll be part of a world-class sales team that is both highly competitive and collaborative. Each SDR is paired with an Account Executive mentor and receives consistent coaching and training from leadership and peers, fostering accelerated professional growth and shaping the next generation of Sales Professionals.

Requirements

1-2 years in a customer-facing role
Strong communication skills
Highly coachable with a strong willingness to learn
Passionate desire to move up within a sales organization
Local to our Headquarters in Somerville, MA

Responsibilities

Work directly with Account Executives and Sales Managers to strategize on targeted outreach
Follow up on inbound leads
Run targeted ABX campaigns to generate pipeline for the sales team – for both net new and existing customers
Work & qualify inbound leads via phone, email & chat
Conduct high volume outreach (60-100 activities per day)
Convert qualified conversations/leads to pipeline for sales team
Collaborate with Account Executives to generate targeted Outbound campaigns