Sales Development Representative

ModMedBoca Raton, FL
25dHybrid

About The Position

At ModMed & Klara, we're revolutionizing the healthcare landscape with our innovative technology platforms, creating a brighter future for the industry. Our web and mobile applications are transforming healthcare information technology to increase practice efficiency and improve patient outcomes. We offer end-to-end specialty-specific solutions from practice management, through EMR to Revenue Cycle Management (RCM) and Provider Collaboration that help our clients maximize their efficiencies. As a vital part of our mission, our Sales Development Representatives (SDRs) drive growth both externally by expanding ModMed/Klara's presence within the healthcare sector, and internally by fostering their own professional development. Seize this unique opportunity to join our dynamic team, where you'll make a meaningful impact on healthcare while accelerating your career trajectory in an environment that values innovation, growth, and collaboration. This is a great opportunity to grow your career by learning and developing foundational sales and business skills within a progressive and high-growth company that is truly modernizing medicine!

Requirements

  • Bachelor's degree in communications, pre-med, business, marketing, or related degree preferred
  • Ability to work 3 days per week in the Boca Raton, FL headquarters
  • 1-2 years of previous professional experience in sales, marketing, communication, or related professions is highly preferred
  • A strong interest in healthcare and developing a career in sales
  • Polished and engaging communication skills, both written and verbal
  • Strong problem-solving skills with the ability to overcome objections and think on your feet
  • Strong planning and organizational skills
  • Flexible and adaptable with an ability to receive and learn from feedback
  • Exhibits grit: stick with things until finished, even in the face of adversity, with an ability to bounce back from failure or disappointment
  • Business acumen and customer orientation: exhibits knowledge of products and customer profiles through proactive research
  • Collaborative and team-oriented

Nice To Haves

  • Experience using the following tools is a plus: CRM, EHR, Salesforce, SalesLoft, Outreach, Zoom Info, G-Suite/Mac

Responsibilities

  • Sales Development Representatives are crucial in generating new business for the company by creating market awareness, identifying potential clients, and qualifying leads through inbound and outbound channels.
  • Their primary responsibility is to turn leads into qualified opportunities by partnering with marketing and sales to execute lead-generation phone and email campaigns.
  • They develop relationships with prospects and act as the initial point of contact, working towards scheduling demonstrations for their assigned Regional Sales Managers (RSMs).
  • Conduct outbound cold calls, develop email campaigns, and use other social mediums, such as LinkedIn, to educate and demonstrate the value of our solutions to prospects
  • Research target leads and personas and create an analysis of the prospect before handing them off to a Regional Sales Manager(s) or Account Executives
  • Refine your sales skills, and quickly learn about the healthcare industry and our product offering to effectively communicate the value proposition of our solutions and overcome objections and competitive questions
  • Follow-up on inbound marketing leads and identify qualified opportunities providing appropriate levels of information at the right time for interested prospects
  • Maintain detailed and updated documentation and lead management activity using Salesforce.com, SalesLoft/Outreach, and other tools
  • Consistently achieve qualified opportunity quotas to ensure territory revenue objectives

Benefits

  • Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
  • 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
  • Generous Paid Time Off and Paid Parental Leave programs
  • Company paid Life and Disability benefits
  • Flexible Spending Account, and Employee Assistance Programs
  • Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
  • Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
  • Global presence and in-person collaboration opportunities; dog-friendly HQ (US)
  • Hybrid office-based roles and remote availability for some roles
  • Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
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