Sales Development Representative

TLC Worldwide•New York, NY

49d

About The Position

WE ARE HIRING A SALES DEVELOPMENT REPRESENTATIVE Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets? If so, you’ve probably experienced a TLC Worldwide campaign - without even knowing it. At TLC, we help the world’s biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys. We’ve spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands. We’re 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive. Why Us? We're not just any company – TLC’s team thrives on innovation, creativity, and bold ideas. You’ll be at the forefront of our expansion, shaping the future of our success - we’ll make sure you grow as fast as we do! Work with the world’s biggest brands to create amazing campaigns Competitive salary + uncapped commission structure! Collaborative and dynamic team culture –every win is celebrated Excellent learning & development opportunities Here are a few things that we've got to offer: Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients Weekly webinars to support your development through our People Academy Annual TLC Wellness Week and programmes throughout the year TLC Culture Club - including seasonal social events, tasty lunches & more TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave TLC Rise - supporting and empowering women into leadership roles 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme What you'll be doing: Our Sales Development Representatives are the catalyst for TLC's next wave of success. The first point of contact for potential clients, setting the stage for long-lasting partnerships with industry leaders. This isn't just any telemarketing role – it's a chance to be a true ambassador for TLC, igniting interest in our innovative customer acquisition, retention, and loyalty solutions.

Requirements

Telemarketing, lead generation, outbound prospecting or sales experience
A natural communicator with the ability to build rapport quickly and effortlessly
Solutions focussed, you see "no" as a challenge, not a roadblock
A curious mind, always eager to learn about new industries and business trends
Tech-savvy with CRM experience and a knack for social media networking
High emotional intelligence and a client-focused mindset
A self-starter who also thrives in a collaborative team environment
Unwavering professionalism, integrity and a positive attitude

Responsibilities

Drive daily outbound to contacts and warm prospects via phone, email (Outlook), LinkedIn, and other channels.
Identify, research and generate new opportunities within target accounts across our ideal client profiles including FMCG, QSR, Banking, Telco, and Digital Platforms.
Embark on a strategic outreach mission, targeting decision-makers across various sectors
Leverage your persuasive skills to secure valuable meetings for our Business Development team
Become a master of our CRM system, ensuring perfectly timed, impactful outreach
Conduct insightful research to understand prospects' industries, challenges, and opportunities
Build a powerful professional network through LinkedIn and other platforms
Articulate TLC's unique value proposition with confidence and clarity
Overcome objections with finesse and turn initial scepticism into genuine interest

Benefits

Competitive salary + uncapped commission structure!
Collaborative and dynamic team culture –every win is celebrated
Excellent learning & development opportunities
Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients
Weekly webinars to support your development through our People Academy
Annual TLC Wellness Week and programmes throughout the year
TLC Culture Club - including seasonal social events, tasty lunches & more
TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave
TLC Rise - supporting and empowering women into leadership roles
'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits
TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme