Sales Development Representative - Cleveland located

Hyland

7d•$50,000 - $57,000•Hybrid

About The Position

The Sales Development Representative is an inside sales representative that focuses on outreach prospecting and lead qualification with a focus of connecting with as many leads as possible to determine if they are a good customer fit for the organization. This position is a hyrbid role and requires candidates to be local to our Westlake, OH office.

Requirements

Bachelor's degree or equivalent experience
Experience as a Sales Associate
Inside sales experience
Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
Able to thrive in a fast paced, deadline driven environment
Demonstrated ability to establish rapport and gain the trust of others
Microsoft Windows and Office proficient
Solid business acumen
Self-motivated, with high energy and an engaging level of enthusiasm
Able to thoroughly investigate situations or issues to get relevant information; adept at asking probing questions to successfully obtain quality information
Sharp, fast learner with a curiosity for technology as well as aptitude
Up to 5% travel time required

Responsibilities

Participate in discovery calls with account managers to qualified lead prospects to gather information, educate on basic product offerings and determine viability of a sale
Maintain purposeful, regular contact with identified prospects to add value and drive sale forward; regular contact includes emails, phone calls and other relevant activities
Generate new qualified lead prospects by developing a target list of customers and executing calling and email campaigns
Participate in events; make contact with potential customers at trade show booth and ensure proper lead follow up after the show
Update all internal systems on all activities
Introduce account manager to potential customer when moved from lead to genuine sales opportunity; transition all important customer information to Account Manager
Review and evaluate requests for proposals; assist prospects with drafting appropriate documentation
Leverage multi-tactical technology stack
Partner with field reps and cross-functional teams and departments to develop targeted campaigns
Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy