Sales Development Representative - Boston

Harness•Boston, MA

16h

About The Position

Harness is led by technologist and entrepreneur Jyoti Bansal, founder of AppDynamics (acquired by Cisco for $3.7B). The company has raised ~$570M in Series E venture funding, is valued at $5.5B, and backed by top investors including Goldman Sachs, Menlo Ventures, IVP, Google Ventures, J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures and more. Harness is building the industry’s leading AI-powered software delivery platform, enabling teams worldwide to build, test, and deliver software faster, safer, and more reliably. Writing code is only 30–40% of the engineering lifecycle — the rest involves testing, deployments, security, compliance, and optimization. Harness brings AI and automation to this outer loop, turning complex, time-consuming workflows into streamlined processes at massive global scale. The platform includes industry leading products in CI/CD, Feature Flags, Cloud Cost Management, Service Reliability, Chaos Engineering, Software Engineering Insights, Internal Developer Experience, and API discovery, observability, governance, and runtime protection. Over the past year, Harness powered 128M deployments, 81M builds, 1.2T API calls protected, and $1.9B in cloud spend optimized, helping customers like United Airlines and Choice Hotels accelerate releases by up to 75% and achieve 10x DevOps efficiency. With employees in over 25 countries, Harness is shaping the future of AI-driven software delivery — and we’re looking for exceptional talent to help us move even faster. Position Summary Harness is looking for individuals who are passionate, driven, smart, goal-oriented and are motivated to exceed expectations and advance their career in B2B software sales. As an Enterprise Sales Development Representative, you will be responsible for generating new opportunities, handling inbound inquiries, following up on marketing campaigns and collaborating with our sales team to build pipeline and contribute to revenue growth! This is an opportunity to make an immediate impact and be rewarded accordingly; we offer a highly competitive salary plus bonuses.

Requirements

Prior cold calling experience
Proven track record of success and thrive in a metrics-driven culture.
At the core, you are curious and creative.
Demonstrate an insatiable desire to learn and improve.
Adaptable, professional, courteous, and motivated with a strong work ethic.
Ability to thrive in a fast-paced, startup team environment.
Ability to proactively resolve problems in a timely manner; develop alternative solutions.
Have a desire to work hard, exceed expectations, and outperform their quotas.
A student by nature - not only accepts feedback but seeks it out.
Not afraid to ask for help.
A valid authorization to work in the U.S. is required

Responsibilities

Research and prospect into Target Accounts
Cold call, email, leverage LinkedIn & direct mail (get creative!) for strategic outreach
Utilize lead generation tools like LinkedIn Sales Nav, Salesforce, Outreach, LeadIQ, etc.
Act as collaborative strategic partner to Account Executives
Exceed specific daily, monthly, quarterly KPIs and pipeline metrics to help achieve sales goals
Conduct high-level conversations explaining the value proposition of the Harness Platform