Sales Development Representative

Austco • Irving, TX

18d • Onsite

About The Position

Austco is a global manufacturer of hospital and clinical communications hardware and software. We make innovative products that help nurses and caregivers as they care for their patients. Established in Perth, Australia in 1986, Austco builds the most advanced nurse call and clinical communications technology in the world.
Austco's corporate head office is located in Melbourne, Australia. Our international offices are located in the USA, Canada, the UK, Singapore and New Zealand. The R&D and Order Fulfilment business units are based in Dallas, Texas.
Austco is a global manufacturer of hospital and clinical communications hardware and software. We make innovative products that help nurses and caregivers as they care for their patients. Listed on the Australian Stock Exchange, Austco builds the most advanced nurse call and clinical communications technology in the world.
Austco's corporate head office is located in Melbourne, Australia. Our international offices are located in the USA, Canada, the UK, Singapore, and New Zealand. The R&D and Order Fulfilment business units are based in Dallas, Texas.
You will work closely with an experienced sales team and proven solutions that improve patient care. This role is an opportunity to build strong selling skills in a growth-oriented healthcare technology company. Austco fosters a collaborative culture focused on innovation, accountability, and professional growth. Career Path Opportunities into a Territory Manager Role or Other Sales Roles.
We are seeking a motivated Sales Development Representative (SDR) to join our sales team in Irving, TX. This is an in-office position. The SDR will focus on outbound prospecting, cold calling, and appointment-setting to generate qualified meetings and pipeline for Territory Managers across the region. This is an important role in our continually expanding sales team, ideal for a goal-driven communicator who thrives in a fast-paced sales environment.

Requirements

• 1–3 years of outbound sales, BDR/SDR, or telephone-based appointment-setting experience (healthcare experience strongly preferred).
• Strong phone presence, excellent verbal and written communication skills.
• Self-starter with persistence, resilience, and a track record of meeting assigned targets.
• Comfortable using CRM systems (Zoho/Salesforce preferred) and sales engagement tools.
• Ability to research and quickly understand healthcare facility structures and buying roles.
• Reliable transportation and ability to work onsite in Irving, TX.

Nice To Haves

• Experience in selling technology, medical devices, clinical software, or services to hospitals or long-term care.
• Familiarity with decision-making processes in acute care and post-acute settings.
• Knowledge of consultative selling and value-based messaging.

Responsibilities

• Conduct high-volume outbound outreach (cold calls, emails, social) to healthcare prospects (hospitals, long-term care facilities, health systems) within assigned territory.
• Qualify inbound leads and convert them into booked meetings for Territory Managers.
• Research prospects and build targeted lists; tailor outreach messaging to stakeholder roles (e.g., Director of Nursing, CTO, Clinical Engineering, VP of Operations).
• Maintain accurate CRM records (activities, contact information, opportunity status) and follow established sales processes. Austco currently uses Zoho.
• Collaborate with Territory Managers and Sales Leadership to refine messaging, cadences, and target lists.
• Achieve weekly/monthly pipeline generation targets.
• Participate in team meetings, training, and role-plays to continuously improve performance.
• Provide market feedback and intelligence to support territory strategy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees