About The Position

The Sales Development Representative (SDR) at Dynatrace is responsible for identifying and qualifying sales opportunities for the APM software field sales organization. This role involves partnering with field sales representatives and marketing to generate demand and qualify leads, particularly targeting senior IT management at Fortune 1000 companies.

Requirements

  • College diploma/university degree required.
  • Fluent understanding of Portuguese required.

Nice To Haves

  • Understanding of IT operations management solutions a plus.
  • Experience using a CRM preferred, specifically Salesforce.com.
  • High level of commitment to exceptional customer service and relationship building.
  • Strong written and verbal communication skills.
  • Strong problem solving, organizational and interpersonal skills.
  • Ability to work both individually and in a team environment.
  • Self-motivated with the ability to work in a fast-paced and constantly changing environment.

Responsibilities

  • Qualify leads and prospects based on defined criteria.
  • Profile assigned accounts and drive outbound prospecting to generate new business.
  • Call into senior IT management at Fortune 1000 companies as part of lead development and qualification.
  • Conduct research on accounts using tools like Google, LinkedIn, and Jigsaw.
  • Develop an understanding of the account's business issues and relevant information.
  • Execute database and telemarketing programs to increase attendance at events and create awareness for product promotions.
  • Educate prospects about Dynatrace enterprise solutions.
  • Use CRM-Salesforce.com to track activities.
  • Attend weekly territory forecast meetings and update the team on progress of identified activities.
  • Work to meet defined metrics goals.
  • Provide input to marketing including feedback on the quality of leads from marketing programs.

Benefits

  • Unlimited personal time off
  • Commission-based structure
  • Medical/dental benefits
  • Company matching 401(k) plan for retirement
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