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The Sales Development Representative (SDR) role serves as the entry-level role into a client-facing sales career at Salesforce and is designed to be your first look into how we sell Salesforce products. Our SDR team supports our sales teams by assisting them through fielding inbound inquiries. Successful SDRs critically think and learn through coaching from their mentors, build upon, and improve their skills throughout their tenure in this role. The Sales Development Representative will generate new business pipeline and interest through calling on inbound leads. Partnering closely with Account Executives to help move along qualified pipeline through the sales cycle. Discovering business initiatives and acting as their internal advocate. Building a point of view on how to help qualify customers needs. Speaking to value and return on investment vs. technical functionality. Building credibility and trust with internal and external stakeholders. Learning how to anticipate and prepare for objections. Demonstrating adaptability and flexibility as part of an ever-growing sales organization. Managing a high volume of inbound leads with a strategy on prioritization of your leads. Researching and understanding various lines of business and personas.