Sales Development Representative - LATAM

Laserfiche

93d • $55,000 - $65,000

About The Position

Laserfiche is hiring a Sales Development Representative (SDR) to help fuel growth by identifying and qualifying potential customers while generating new business opportunities through outbound prospecting, inbound inquiries, and marketing campaigns. As the first point of contact for prospective clients, the SDR will play a key role in driving sales by engaging leads, uncovering business needs, and setting meetings for our Direct and Channel Sales teams. This role is critical to building a healthy pipeline and ensuring that initial interest is converted into qualified opportunities for the sales organization. The SDR will work closely with Marketing and Sales to refine targeting strategies, deliver feedback on messaging and campaigns, and maintain clean, accurate records in Salesforce. By combining persistence, organization, and a collaborative spirit, this role sets the stage for long-term customer relationships and company growth.

Requirements

• Bachelor’s degree in business, Marketing, or a related field
• 1-2 years of experience in a sales development or lead generation role
• Experience in the SaaS industry is a plus
• Proficiency in both English and Spanish
• Excellent communication skills, both verbal and written
• Strong organizational skills and attention to detail
• Ability to handle rejection and maintain a positive attitude
• Proficiency in using CRM software (Salesforce preferred) and other sales tools
• Ability to work independently and as part of a team
• Basic understanding of the sales process and lead generation techniques
• Proven track record of meeting or exceeding lead generation targets

Responsibilities

• Source new business opportunities through cold calling, marketing-qualified leads (MQLs), inbound inquiries, and campaign-generated interest.
• Conduct targeted email outreach and phone calls to engage potential clients and assess fit.
• Qualify leads through discovery calls and coordinate meetings with Direct and Channel Sales teams.
• Ensure timely follow-up and calendar alignment across stakeholders.
• Maintain accurate records of all interactions and account details in Salesforce.
• Uphold Salesforce hygiene standards, including next steps, contact roles, and opportunity stage logic.
• Partner with Marketing and Sales to refine lead generation strategies and campaign execution.
• Share feedback loops to improve targeting, messaging, and conversion rates.
• Regularly refine outreach techniques, objection handling, and qualification criteria.
• Participate in coaching sessions and enablement programs to improve performance and efficiency.

Benefits

• 15 Days of Vacation
• 3 Floating Holidays
• 2 Paid Volunteer Days
• 9 Paid Holidays
• Various 401 (k) Investment Options and Generous Company Match
• HMO and PPO Medical Care Options (Employees are fully covered under HMO)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees