Sales Development Representative - Inside Sales

Cambium Learning Group-posted 5 days ago
Full-time • Mid Level
Remote
11-50 employees
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The Sales Development Representative - Inside Sales plays a pivotal role in driving customer enrollment and loyalty through exceptional service and tailored solutions. This position directly contributes to achieving sales goals across Time4Learning & Brightspire Virtual School by identifying, qualifying, and closing opportunities, while partnering with the Revenue & Growth Marketing team to align promotional strategies and messaging with overall sales goals. This is a contributor role with clear ownership of drive conversion. Total compensation is based on performance. Must be available for 10am - 6pm ET shift, Monday - Friday

  • Respond promptly to all prospect inquiries through phone, email, social & chat.
  • Conduct targeted outreach to families exploring independent study or alternative education pathways, converting interest into qualified opportunities.
  • Manage and maintain a calendar of consultation appointments, ensuring timely delivery of scheduled sessions.
  • Identify trends and recommend solutions to drive increased customer enrollment and long-term loyalty..
  • Accurately document all prospect interactions and outcomes in CRM systems.
  • Execute special projects as assigned.
  • Use solution-oriented techniques that will leave an impeccable first impression.
  • Maintain a positive, empathetic, and professional attitude towards internal & external customers.
  • Must be available to work occasional Saturdays and overtime.
  • 2 - 4 years inside sales experience, ideally in education, edtech, or SaaS.
  • Ability to effectively close deals while fostering excellent customer relationships and retention.
  • Proven success in outbound prospecting and lead qualification.
  • Self-motivated, results-driven, and comfortable working autonomously in a remote environment.
  • Proficiency with CRM tools (Salesforce or similar), Microsoft Office and Google Workspace.
  • Excellent organizational skills and the ability to multitask..
  • Exceptional customer service, written & oral communication skills.
  • Exceptional analytical and problem-solving skills.
  • Must be available for 10am - 6pm ET shift, Monday - Friday.
  • Required internet speed of at least 7Mbps. A speed test will be conducted.
  • Bilingual proficiency in Spanish is a plus.
  • As part of our Remote-First benefits, Cambium offers reimbursement to help cover the cost of setting up your home or remote office.
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