About The Position

The Sales Development Team is a critical component of our growth plan. All inbound and outbound engagement with prospective customers starts with the SDR team. As an Outbound Sales Development Representative (SDR), you will be responsible for generating interest in Coursera by contacting prospects, presenting our solutions, and qualifying leads for our sales team. You will work closely with the sales and marketing teams to ensure we operate as a seamless organization, building our business pipeline. The ideal individual will have experience with enterprise sales/partnerships and be interested in working for a social enterprise. Your knowledge of education technology and enterprise learning, combined with superior communication skills and analytical abilities, will shape Coursera’s campus business to help us provide more access to education globally.

Requirements

  • 1+ years of experience as a Sales Development Representative (SDR) or Business Development Representative (BDR)
  • Demonstrated outbound prospecting experience including outreach to net-new businesses
  • Proficiency with sales and/or marketing tools such as Salesforce, Outreach, ZoomInfo, LinkedIn Sales Navigator similar software
  • Must be based in Greater Boston OR Greater Los Angeles OR Washington DC

Nice To Haves

  • Comfort working in ambiguous, quickly changing environments
  • Excellent written and verbal communication and listening skills
  • Experience with high volume requests and excellent time management skills
  • Previous experience in an outbound sales environment

Responsibilities

  • Build a pipeline of leads for the sales team by qualifying inbound inquiries and reaching out to high-potential prospects.
  • Conduct effective discovery and qualification conversations with prospects through your deep understanding of our product value proposition and use cases.
  • Develop creative strategies for engaging and nurturing prospects using content, email, phone, social media, and any other strategies that work!
  • Partner closely with members of the sales and marketing teams to coordinate engagement strategies and improve processes.
  • Use your frontline knowledge of customer needs to educate the broader team on learnings and opportunities.

Benefits

  • Bonus program
  • Equity in the form of RSUs
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