Sales Development Representative (Appointment Setter) - KS001

GigaBrands • Lebanon, PA

13h • Remote

About The Position

As a Sales Development Representative (Setter), you manage the front end of the sales cycle. You engage inbound and outbound leads, qualify opportunities, and ensure that only well-prepared, high-fit prospects move forward to our Sales Conversion Specialists (Closers).
Your role sets the tone for every deal. By the time a prospect reaches a Closer, they clearly understand our value, feel aligned with our services, and are ready for a focused, solution-oriented sales conversation.
This is a full-time, remote position, aligned with 9:00am–6:00pm EST.

Requirements

• 1–2+ years of experience as a Setter, SDR, or Sales Development professional
• Proven exposure to Amazon e-commerce environments, including Seller Central and/or Vendor Central
• Strong verbal and written communication skills
• Ability to build rapport quickly and ask effective qualifying questions
• Confidence handling early-stage objections and guiding structured conversations
• Familiarity with CRM systems and modern sales workflows
• Highly self-motivated, organized, and disciplined in a remote setup
• Strong time-management and follow-up skills

Nice To Haves

• Experience working with e-commerce brands, Amazon agencies, or performance marketing teams preferred

Responsibilities

• Engage inbound and outbound leads via calls, email, and messaging platforms
• Qualify prospects based on fit, needs, readiness, and budget
• Communicate GigaBrands’ Amazon-focused services clearly and confidently
• Assess prospects’ experience with Amazon Seller Central and/or Vendor Central
• Handle high-level objections and clarify expectations before handoff
• Book qualified, well-prepared prospects into Closer calendars
• Provide clean, structured handoff notes so Closers can focus on conversion
• Maintain accurate CRM records and follow-up sequences
• Collaborate closely with Closers and Marketing to improve lead quality and messaging
• Consistently meet or exceed activity, booking, and qualification targets

Benefits

• High-performance, accountability-driven culture
• Fully remote, remote-first environment
• Clear growth path into Senior Setter or Closer roles
• Direct impact on revenue and pipeline quality
• Performance-based earning potential
• Work alongside a driven, ambitious global team

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed