Sales Development Rep

Carrier Enterprise•West Caldwell, NJ

55d

About The Position

Carrier Enterprise (CE) currently has an exciting opportunity for a Sales Development Representative to Join a leading national distributor of residential and light commercial HVAC products, parts, and supplies, and gain valuable experience in the HVAC/R distribution and wholesale industry. The Sales Development Representative, in conjunction with the Account Executive, will be responsible for managing and supporting the assigned customer accounts, providing exceptional sales support, and ensuring customer satisfaction. In addition, this role will also be responsible for identifying and recruiting new business opportunities. This role requires strong communication skills, a customer-centric approach, and the ability to work collaboratively with various teams. The Sales Development Representative will have time in the field as needed.

Requirements

2-5 years of progressive experience driving business growth and revenue development within the HVAC or similar industry, with emphasis on strategic sales and relationship management
High School Diploma or GED equivalent; AA/AS degree in Business, Marketing, or related field preferred

Nice To Haves

Demonstrated knowledge of HVAC systems, terminology, and product applications preferred
Proven track record in customer relationship management with minimum 2 years' experi
Established background in strategic sales and revenue growth
Excellence in professional communication and relationship building
Demonstrated ability to execute strategic initiatives with urgency, precision and results
Strong analytical and decision-making capabilities
Proven success in self-directed business development
Advanced proficiency in business technology platforms including CRM systems and MS Office Suite
Experience in developing and implementing customer-focused business solutions
Proven track record of closing sales opportunities through systematic follow-up and strategic account management

Responsibilities

Design and execute strategic sales initiatives to drive revenue growth within our residential add-on replacement HVAC customer portfolios, utilizing independent market analysis
Develop and maintain strong relationships with key customer accounts while serving as the primary point of contact, addressing inquiries and resolving issues promptly.
Identify and advance high-value sales opportunities within established accounts through strategic assessment and independent decision-making
Leverage CRM analytics to evaluate customer sales performance and implement data-driven strategies for portfolio expansion
Collaborate with internal teams (marketing, credit, operations, etc.) to analyze customer needs, identify and develop sales opportunities, and gather valuable customer insights to enhance business relationships and drive strategic growth initiatives.
Collaborate with regional market leaders and internal teams (marketing, credit, operations, etc.) to analyze market trends and customer insights to formulate strategic recommendations for revenue optimization
Deliver comprehensive product knowledge, competitive pricing analysis, and inventory availability solutions to support assigned accounts' business requirements and strategic objectives
Participates in customer meetings as needed, alongside Account Executive, to review monthly performance metrics, track strategic initiatives, and address business opportunities or concerns.
Design and execute programs and promotions to achieve overall growth and customer loyalty.