Sales Development Rep

Carrier Enterprise•Richmond, VA

7h•Onsite

About The Position

Carrier Enterprise (CE) currently has an exciting opportunity for a Sales Development Representative to join a leading national distributor of residential and light commercial HVAC products, parts, and supplies, and gain valuable experience in the HVAC/R distribution and wholesale industry. The Sales Development Representative (SDR) position drives business growth and margin expansion through strategic sales initiatives and virtual customer engagement. This role requires independent analysis and decision-making to develop and execute sales strategies that directly impact organizational success. Through our digital platforms and phone interactions, this position leverages proven HVAC industry expertise and relationship management skills to deliver customized strategic sales solutions that drive sustainable customer growth.

Requirements

2-5 years of progressive experience driving business growth and revenue development within the HVAC or similar industry, with emphasis on strategic sales and relationship management
High School Diploma or GED equivalent; AA/AS degree in Business, Marketing, or related field preferred

Nice To Haves

Demonstrated knowledge of HVAC systems, terminology, and product applications preferred
Proven track record in customer relationship management with minimum 2 years' experience
Established background in strategic sales and revenue growth
Excellence in professional communication and relationship building
Demonstrated ability to execute strategic initiatives with urgency, precision and results
Strong analytical and decision-making capabilities
Proven success in self-directed business development
Advanced proficiency in business technology platforms including CRM systems and MS Office Suite
Experience in developing and implementing customer-focused business solutions
Proven track record of closing sales opportunities through systematic follow-up and strategic account management

Responsibilities

Design and execute strategic sales initiatives to drive revenue growth within our residential add-on replacement HVAC customer portfolios, utilizing independent market analysis
Develop and optimize customer relationships through the use of virtual platforms to maximize sales opportunities and strengthen business partnership
Identify and advance high-value sales opportunities within established accounts through strategic assessment and independent decision-making
Drive business growth through cross-functional collaboration and developing initiatives that enhance the customer experience and produce sales results
Leverage CRM analytics to evaluate customer sales performance and implement data-driven strategies for portfolio expansion
Collaborate with regional market leaders and internal teams (marketing, credit, operations, etc.) to analyze market trends and customer insights to formulate strategic recommendations for revenue optimization
Develop and execute comprehensive sales strategies with independent judgment to achieve organizational growth targets
Direct customer engagement strategies to ensure sustained revenue growth and maximize account retention through strategic relationship management