Sales Development Operations Manager

Paylocity • Schaumburg, IL

85d • $92,700 - $114,700

About The Position

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.

Requirements

• 8+ years of experience in Sales/Revenue Operations, preferably with direct exposure to SDR/BDR functions at scale.
• Deep expertise in Salesforce CRM (reporting, dashboards, lead/account management, workflows).
• Hands-on experience with SalesLoft (or comparable sales engagement platforms) and enrichment tools.
• Strong skills in reporting and analytics platforms (Power BI, Tableau, or similar).
• Proven track record of implementing automation and process improvements to drive sales productivity.
• Exposure to or experience implementing AI-driven solutions in GTM processes (email personalization, call analysis, forecasting, etc.).
• Strong cross-functional communication and project management skills; able to partner with sales, marketing, ops, and technical teams.
• Detail-oriented and process-driven, with the ability to balance strategic thinking and hands-on execution.
• Experience in a fast-paced, high-growth SaaS environment preferred.

Responsibilities

• Own the design, build, and maintenance of SDR dashboards and scorecards in Salesforce and Power BI.
• Provide visibility into activity, SLA compliance, pipeline conversion, and intent signal engagement.
• Partner with data teams to continuously improve database quality and accuracy for outbound targeting.
• Serve as the directly responsible individual (DRI) for the SDR tech stack-including Salesforce, SalesLoft, Nooks, and enrichment tools.
• Drive automation, optimize integrations, and reduce manual tasks to maximize SDR efficiency.
• Lead technology enablement for SDRs and managers, including onboarding, troubleshooting, and ongoing optimization of Salesforce, SalesLoft, and enrichment tools.
• Evaluate and implement new tools that enhance outreach quality, personalization, and conversion.
• Partner with Sales Ops, Enablement, and technical teams to embed AI into SDR workflows.
• Establish and enforce standards for lead and account data quality.
• Design and implement a scalable process that translates marketing campaigns, events, and intent signals into efficient SDR workflows and playbooks.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k) match
• Career development opportunities

What This Job Offers

• Industry: Professional, Scientific, and Technical Services
• Number of Employees: 5,001-10,000 employees