Sales Development Executive

QS Quacquarelli SymondsBoston, MA
19dRemote

About The Position

We are seeking a Sales Development Executive to support our work in the Higher Education sector across North America. You will bring experience from a U.S. university, a vendor serving the higher education space, or a relevant association/regulatory body. In this role, you will support our North America clients by helping to deliver a range of operational and consultative sales activities. Through structured outreach, relationship management, and diligent follow-up, you will help contribute to revenue growth and ensure a positive experience for our university partners and clients.

Requirements

  • Prior experience in sales, business development, admissions, or recruitment. Exposure to sales processes such as pipeline management, client communication, forecasting, and account support.
  • Bachelor’s degree required; Master’s degree beneficial but not essential.
  • Comfortable working with CRM systems and confident using data to inform tasks.
  • Clear and professional communication skills.
  • Competent with the Microsoft Office suite.
  • Willingness to travel domestically for conferences and client engagements when needed.
  • A proactive, self-motivated approach and a desire to grow within a sales environment.

Nice To Haves

  • Experience within the Higher Education space across the Americas region (university environment, vendor, association, or regulatory body)
  • Understanding of U.S. university structures and familiarity with roles such as Admissions Directors, Deans, Recruitment leads, etc. (existing networks are a plus but not essential at junior level).

Responsibilities

  • Support the wider sales team in developing and nurturing the pipeline for digital products and events across North America.
  • Manage a small quota of renewal and new-business clients, contributing to individual and team revenue targets.
  • Maintain accurate and detailed records of client communications and activities in our CRM to ensure a personalized and consistent client experience.
  • Collaborate closely with colleagues across teams by sharing client insights and working together to enhance our approach to customer engagement.
  • Assist with monitoring key sales metrics and reporting activities to support team decision-making around pipeline and performance.
  • Participate in outreach campaigns, prospecting new clients, and supporting acquisition efforts under the guidance of senior team members.
  • Carry out additional duties that align with the purpose and needs of the role.

Benefits

  • Free subscription to the Calm App – the #1 app for sleep, meditation, and relaxation
  • A focus on welfare which is led by our global wellness team, with mental health first aiders globally
  • Access to a variety of diversity and inclusion initiatives and groups
  • Strong recognition and reward programs – including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with your Career annual PD event
  • Support for volunteering and study leave
  • Free subscription to LinkedIn learning – with over 5000 courses and programmes at your fingertips
  • Options to join our outstanding global Mentorship programme
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