Sales Development Associate

Keyfactor, Inc.•Atlanta, GA

9h•Hybrid

About The Position

The Sales Development Associate identifies and qualifies new leads to generate potential sales opportunities. The position is based in our Atlanta, GA office (hybrid model) and is expected to work from said office three out of five days a week. This position will work in CST hours. Applicants must hold US citizen or US permanent work authorization status.

Requirements

High school diploma or equivalent; associate or bachelor's degree complete or in progress.
Experience in sales, customer service, or a related role.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Effective communication and interpersonal skills.
Ability to conduct research and identify potential leads.
Capability to handle initial sales inquiries and follow up on leads.
Adaptability to learn new sales techniques and tools.

Responsibilities

Your primary responsibility (80% focus) involves proactively engaging and qualifying inbound leads within the Service Level Agreement (SLA).
Serving as the initial point of contact, you will quickly identify client needs and directly schedule a meeting with a Sales Director.
Additionally, you will independently generate new opportunities through targeted outbound prospecting (20% focus)
Works with the marketing team to amplify the reach and effectiveness of campaigns within their territory and follows up with inbound leads, ensuring no opportunity is missed.
Utilizes outbound sales tactics such as cold calling, email campaigns, and social selling to engage potential clients.
Maintains accurate records of sales activities and pipeline development in CRM tools.

Benefits

Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
Comprehensive benefit coverage globally.
Generous paid parental leave globally.
Competitive time off globally.
Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
The Keyfactor Alliance Program to support DEIB efforts.
Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
Monthly Talent development and Cross Functional meetings to support professional development.
Regular All Hands meetings – followed by group gatherings.