Sales Desk Manager
About The Position
DCH Ford of Eatontown NOW HIRING Sales Desk Managers! APPLY TODAY to join one of Automotive News' recently voted Best Dealerships to Work For in 2025! As one of more than 300 Lithia & Driveway Dealerships nationwide representing over 30 manufacturers in 25 states, we offer industry-leading benefits, personal and professional growth opportunities, and a fantastic team to work with that you won’t find anywhere else. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!
Requirements
- Previous Automotive Sales Management experience, Ford brand experience a plus
- A proven track record with an exceptional CSI
- Excellent written and verbal communication skills
- A team player who is focused on providing exemplary customer service
- Acceptable driving record and a valid driver's license in your state of residence
- High School graduate or equivalent, 18 years or older required.
- We are a drug free workplace.
- We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).
- We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Nice To Haves
- Ford brand experience a plus
Responsibilities
- The Sales Desk Manager manages the activities of all sales staff ensuring sales targets and customer service levels are achieved.
- This individual is responsible for training, cross-training, and development of all sales staff.
- Achieve monthly vehicle sales goals by managing daily operations & training of the sales staff
- Generate and implement effective customer engagement and follow-up processes
- Address and resolve customer concerns promptly and professionally
- Continually develop sales staff through team meetings, coaching, and mentoring
Benefits
- Competitive, performance-based pay plans
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
