Product Sales Specialist

Builders FirstSource•Grand Rapids, MI

16h

About The Position

Create innovative design solutions for new construction and remodel projects focused primarily in the kitchen and bath. Plan the functional aspects and the visual look of kitchen spaces including the color, cabinets, countertops, back splashes and floor coverings. Use your skills to determine a client's project goals, prepare final plans, close the sale and create a project timeline.

Requirements

Experienced in 20/20 and other design software (3 years+)
Positive and friendly demeanor toward every customer and coworker
Strong communication skills – verbal and written
Awareness and interest of the cabinet kitchen and bath industry
Self-starter, quick learner, team player
Five (5) years product sales experience; or equivalent combination of education and experience.
Working knowledge of business-to-business selling
Advanced knowledge of products or product lines
Strong knowledge of construction industry
High level of self-motivation
Ability to think strategically, forecast and drive sales
Excellent verbal and written communication skills
Excellent presentation, negotiating, and influencing skills
Ability to use tact and skill in dealing with other staff, management and vendors
Proficiency in Microsoft Office Suite and an enterprise resource planning (ERP) program

Responsibilities

Professionally represent Standale Home Studio.
Actively pursue high character, high trust, and high performance personally, corporately, and in all aspects of the position.
Invite others to help you grow through living authentically with nothing to prove, nothing to lose and nothing to hide.
Demonstrate and promote integrity, respect, teamwork and a strong work ethic.
Be flexible and work a schedule that includes occasional evening and weekend hours.
Go the extra mile to delight and exceed the customer experience.
Introduce and sell all Standale’s offerings, products & services.
Generate, grow & maintain Builder, Commercial & Retail business for Standale Home Studio.
Exceed sales goals as set by Standale Home Studio.
Responsible for work accuracy including clearly communicating project status (both positive and negative) to the appropriate people along with your team members.
Follow-up on all aspects of the design process including quote, order, install, and post install to ensure customer expectations are met.
Able to time manage to ensure deadlines and project completion dates are met.
High level of accuracy in both project design and administrative process.
Attend scheduled department and store-wide meetings.
Participate in continuous improvement activity involving policies, processes and procedures.
Attend builder events and networking opportunities.
Work retail hours on the sales floor, including some Saturday’s.
Be a team player by treating your co-workers with respect and assisting their customers if needed.
Stay current on design trends including attending annual training events.
Manages assigned product or product line to ensure maximizing financial goals set by senior management. Tracks product line performance against competitors while keeping current on industry trends and new product development.
Plans and manages sales efforts; oversees or initiates optimum purchasing schedule.
Visits customers on job sites to initiate sales and provide technical and customer support.
Develops short and long-range product line strategy plans including sales and profitability objectives and analysis of performance.
Monitors inventory and coordinates purchase and receipt in addition to arranging for service, warranty activity and delivery.
Develops and delivers product presentations and training to sales force and customers.
Works closely with Logistics, Marketing, Purchasing and other support groups to optimize sales initiatives for assigned products or product lines.
Analyzes consumer trends, channel dynamics and strategies that help maximize competitive edge in the marketplace.
Drives value-added sales process, manages complex proposals and ensures highest level of customer satisfaction by interfacing with vendors and Probuild Holdings business units to ensure a seamless experience.