Sales & Design Specialist Supervisor - Walnut Creek

Design Within Reach • Walnut Creek, CA

109d • $27 - $29

About The Position

As the Sales & Design Specialist Supervisor, you'll work in partnership with the General Manager to ensure the success of the store. You will be responsible for delivering world-class client experiences while supporting brand initiatives and executing management responsibilities. Our Sales & Design Specialist Supervisor balances their time working with clients to achieve sales targets and various leadership initiatives including performance coaching, data analysis, and product training. You will report directly to the General Manager.

Requirements

• 1 to 2 years of retail leadership experience preferred.
• Ability to effectively communicate with internal and external parties both verbally and in writing.
• Ability to identify client needs, problem solving and understand and explain product features and benefits.
• Experience with a POS (Point of Sale) system and proficiency with MS Office software, web navigation and 3-D rendering programs.
• Able to routinely move objects weighing more than 20 pounds and to understand safety requirements.

Responsibilities

• Work to expand the client's connection to the Herman Miller brand and pioneer outreach in your local community.
• Assist in managing and coaching all Sales & Design Specialists.
• Conduct interviews and recruitment efforts to attract and select top-tier candidates.
• Manage the full client lifecycle to meet and exceed sales goals and key metrics.
• Adhere to all Company programs and procedures, including safety, inventory and facilities.
• Attend store meetings, participate in product training, and share information among peers.
• Assist in maintaining the store's design and visual standards using merchandising guidelines.
• Fulfill customer needs and resolve issues in a manner consistent with the Herman Miller Client Experience.
• Collaborate and promote a positive team culture demonstrating the MillerKnoll Values, Culture & Actions.

Benefits

• Competitive hourly base with commission on shipped items.
• Performance-based bonus plan.
• Medical, dental, and vision insurance.
• Paid vacation, paid holidays, and parental leave.
• 401(k) with 4% company match.
• Commuter benefits up to $150/month.
• Generous employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Furniture, Home Furnishings, Electronics, and Appliance Retailers