La-Z-Boy-posted 11 months ago
Full-time • Entry Level
Oxnard, CA
5,001-10,000 employees
Furniture and Related Product Manufacturing

La-Z-Boy Incorporated is seeking a Design Associate who will be responsible for creating sales through exceptional customer service and knowledge of the La-Z-Boy selling process, products, and services. The role involves developing long-term customer relationships that lead to increased sales and profitability, as well as assisting the Designer in creating comfortable and functional environments that reflect a client's lifestyle, taste, and budget. The position offers competitive earnings potential with uncapped commissions on written sales, starting with training pay of $20 per hour for 3-4 weeks, followed by $15.50 an hour plus commission and bonuses.

  • Achieve or surpass store and individual sales goals, annual operating benchmarks, and personal objectives.
  • Consistently execute the La-Z-Boy selling process and strive to provide a favorable experience to all customers.
  • Maintain strong knowledge of features and benefits of existing and new product lines.
  • Resolve customer inquiries and escalate appropriately when needed.
  • Promote in-home design program.
  • Maximize store promotions, marketing initiatives, and grassroots programs.
  • Collaborate with support teams to ensure operational excellence.
  • Ensure proper execution of all existing and new systems and administrative procedures.
  • High School Diploma or equivalent experience.
  • Basic proficiency in Microsoft Office suite.
  • Effective communication skills.
  • Customer service skills.
  • Ability to work the schedule and hours dictated by business needs, including evenings, weekends, and holidays.
  • Proficient in using various technology tools and software.
  • Strong organizational skills.
  • Advanced interpersonal and communication skills.
  • Competitive earnings potential with uncapped commissions.
  • Training pay of $20 per hour for 3-4 weeks.
  • $15.50 an hour after training, plus commission and bonuses.
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