About The Position

American Girl is looking for dynamic individuals as Sales Department Associate who have the interpersonal skills to provide prompt, efficient and exceptional sales assistance within our customer-oriented environment.

Requirements

  • High school degree or equivalent, preferred.
  • Sales experience in the specialty retail or service industry, preferred.
  • Must possess basic computer skills; some experience using a POS System, preferable.
  • Experience working with children, preferred.
  • Must be willing to work a flexible retail schedule, including days, nights and weekends.

Responsibilities

  • Approach, acknowledge and assist customers promptly; handle multiple customers effectively.
  • Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions and directing customers to merchandise, suggestive upselling, and awareness of product availability.
  • Share information on store events, promotions and activities with customers.
  • Promptly and accurately process all point-of-sale transactions.
  • Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges.
  • Communicate merchandise and service needs to management on timely basis.
  • Provide assistance to accomplish team and company goals.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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