Sales & Customer Service Representative - Full-Time or Part-Time
About The Position
At Midwestern Wheels, Inc., we take pride in operating with the highest standards of integrity and service. As a leading operator of Avis & Budget Car Rental locations across Wisconsin, our mission is to deliver a Best-in-Class customer experience every day. We believe our people are our greatest asset and are committed to fostering a workplace where you feel valued, respected, and empowered to grow. We are currently seeking enthusiastic, customer-focused individuals to join our team as a Sales & Customer Service Representative at our Green Bay airport location. This is an exciting opportunity to build a career in the car rental industry while being a part of a welcoming team that supports both our customers and the communities we serve. To view all of our open positions, please visit here.
Requirements
- Professionalism & Communication: You must demonstrate enthusiasm and outstanding communication skills when interacting with customers, colleagues, and management.
- Sales Aptitude: Ability to utilize proven sales techniques while consistently delivering exceptional customer experiences in a fast-paced setting. (Previous sales experience is beneficial but not required).
- Problem-Solving: Strong skills in conflict resolution and the ability to think on your feet.
- Technical Basics: Proficiency with computers, including the ability to use email and navigate reservation software.
- Credentials: You must be at least 18 years old and possess a valid driver’s license with a good driving record.
Nice To Haves
- Previous sales experience is beneficial but not required
Responsibilities
- Customer Engagement: Greet customers and provide exceptional service to ensure a smooth rental process.
- Sales & Upselling: Listen to customer needs and effectively promote additional products and services to enhance their travel experience.
- Contract Management: Process rental contracts accurately and efficiently.
- Problem Solving: Address diverse customer needs and provide solutions in a fast-paced environment.
Benefits
- Medical, dental, vision, life, and disability insurance.
- Paid time off (PTO) that begins accruing from day one.
- Paid holidays, including your birthday!
- 401(k) retirement plan with generous company match.
- Employee discounts including discounts on car rentals and Avis/Budget vehicle purchases.
- Access to employee assistance program.
- Free parking and more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
