We are seeking enthusiastic, sales-driven, work-from-home Sales & Customer Service Call Center Specialists with expertise in exceptional customer service and sales skills to join our high-performing team. In this virtual phone role, you will create Customers for Life by recommending and selling our products, providing information, and prioritizing a one-call resolution for customers and store associate concerns. Check out this Realistic Job Preview Video we have provided to get to know us a bit better The base pay is $15.00/hour, with an additional pay of 10%/hour shift differential during evening hours and all day on Saturdays and Sundays. Click here for details on the benefits related to this position. Your Impact Utilize sales skills to make multiple product recommendations with customers on every call. Assist customers and store associates via inbound phone calls with orders, sizing, general inquiries, and website navigation. It may include inquiries about lost packages, exchanges/returns, shipping, and billing. Efficiently field questions and resolve customer issues while utilizing negotiation skills aligned with company policy and procedures. Achieve excellent customer satisfaction scores on every call. Consistently enter accurate data into the company database. Follow work schedule as assigned.