Sales & Customer Service Associate

Massage Envy • Orlando, FL

266d • $14

About The Position

At the Massage Envy Downtown/SoDo franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Requirements

• Have a high school diploma (or equivalent)
• Previous retail or sales experience (preferred)
• Excellent math and computer skills
• Ability to multitask
• Great people skills and ability to establish positive relationships with guests
• General knowledge of massage and skin care services

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Benefits

• Competitive base pay of $14/hour plus other incentives
• Access to dental and vision plans
• Matching 401(k)
• $500 Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month for full-time employees
• 30% off all products

What This Job Offers

• Job Type: Full-time
• Industry: Personal and Laundry Services
• Education Level: High school or GED