Sales & Customer Service Associate Full-Time

Massage Envy • Madison, MS

113d • $9 - $13

About The Position

At the Massage Envy Madison-MS franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Requirements

• High school diploma (or equivalent)
• Previous retail or sales experience (preferred)
• Critical thinkers with excellent math and computer skills
• Ability to multitask
• Great people skills and ability to establish positive relationships with guests
• General knowledge of massage and skin care services

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services
• Sell the Massage Envy Wellness Program
• Book clients for future services
• Encourage homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Benefits

• Competitive base pay plus bonuses and commissions ($9-$13/hour)
• Medical, Dental and Vision plans with employer contribution
• Matching 401(k) after 12 months
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• 25% off all products

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Personal and Laundry Services
• Education Level: High school or GED