Sales Counselor

Hebrew SeniorLife•Canton, MA

21d•$59,135 - $88,703•Onsite

About The Position

The Sales Counselor will be a key member of the existing Orchard Cove sales team and the Hebrew SeniorLife Marketing and Sales Team. They will be responsible for developing and nurturing new leads; conducting pre-sales interviews; developing relationships with prospects and existing residents; selling independent and enhanced living units; and participating in special marketing events on and off the Orchard Cove campus.

Requirements

3-5 years experience in senior living sales and marketing
Proven closing skills
Full and comprehensive understanding of senior living financial options and pricing structure
Exceptional communication and listening skills
Strong organizational skills and the ability to coordinate multiple simultaneous activities
Proficiency in the use of pertinent computer applications including MS Office
Experience with CRM software is preferred
An undergraduate degree is required
Ability to participate in weekend tours and events

Responsibilities

Sell available apartments to meet quarterly census goals in Independent, Enhanced Living and Skilled Nursing.
Timely follow-up with potential leads
Work with prospects, their families, legal counsel, accountants and others through the sales and move-in process
Accurately track sales encounters and activities via our CRM in a timely manner
Assist in the building of a viable waitlist
Exhaust old leads-regularly conduct follow-up calls to individuals who previously expressed interest in Orchard Cove
Complete all appropriate contracts
Gather all necessary health and financial records
Actively participate in Orchard Cove resident/staff events
Leverage relationships with new residents to build a referral pipeline of prospective residents through their networks
Support Sales/Marketing team in larger event planning and implementation
Serves as the lead contact for life care managers inquiring about Orchard Cove’s continuum of care, and paid referral organizations such as A Place For Mom and Caring.com by tracking all inquiries, connecting with advisors as needed (e.g. if a lead they send over is already CRM) working with prospect to schedule a tour, and maintaining the information about OC on the referral organizations’ websites.
Tracks all sales activity accurately and promptly in CRM.
Partner with marketing colleagues on community outreach activities
Assist in the identification of new markets and the development of strategies to reach them
Assumes other related tasks as required