Sales Counselor

Christian Care • Phoenix, AZ

10d • $60,000

About The Position

Fellowship Square-Phoenix, is seeking a dynamic Sales Counselor to join our team and help prospective residents discover a vibrant and welcoming new home in our Assisted Living, Independent and Memory Care community. In this vital role, you’ll connect with seniors and their families, guide them through the decision-making process, and showcase the life-enriching experience our community provides. If you're a passionate, results-driven sales professional with a heart for serving seniors, we’d love to hear from you!

Requirements

• High school diploma or equivalent required.
• A strong background in sales or leasing with the ability to prepare and execute presentations effectively in senior living.
• Excellent communication and interpersonal skills.
• Professional presentation and phone etiquette.
• Organizational and time management expertise.
• CRM/database experience in Sherpa/Aline, Yardi, etc.
• Proficiency with computers and basic word processing
• A compassionate, relationship-driven approach

Nice To Haves

• Familiarity with senior living options including Independent Living, Assisted Living, and Memory Care.
• Ability to empathize and support families making important life transitions.
• Strong problem-solving skills and emotional intelligence.
• Proven ability to meet or exceed sales goals.
• Collaborative team spirit.

Responsibilities

• Achieve established sales goals and occupancy targets.
• Respond to inquiries, conduct personalized tours, and convert prospects into move-ins.
• Maintain an up-to-date sales and marketing database (CRM).
• Build strong relationships through consistent follow-ups via phone, email, cards, and in-person contact.
• Qualify prospects financially and ensure they meet Independent, Assisted Living and Memory Care criteria (in compliance with Fair Housing).
• Participate in marketing events and community outreach.
• Represent and promote Fellowship Square and the full continuum of care we offer.
• Collaborate with internal departments to support resident satisfaction and retention.

Benefits

• Daily pay option available.
• Medical, dental, and vision insurance options.
• Paid time off and paid sick leave.
• 403b company matched retirement plan.
• Career Growth Opportunities.
• The company provides a $15,000 life insurance payout, with the option to purchase additional coverage.
• Employee assistance program and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED