Sales Counselor

Shell Point Retirement Community•Fort Myers, FL

20h•Onsite

About The Position

Shell Point Retirement Community — one of the largest and most respected single-site life plan communities in the country — is seeking an exceptional Sales Counselor to join our high-performing team. This is an opportunity to guide individuals and families through one of the most meaningful decisions of their lives — where they will live, thrive, and build community in their next chapter. We are seeking a consultative, mission-driven professional who blends empathy with performance, hospitality with discipline, and relationship-building with strong closing ability. Located in Fort Myers, Shell Point is a nationally recognized, mission-based continuing care retirement community serving more than 2,500 residents. With expansive amenities, comprehensive healthcare services, waterfront living, and a vibrant culture rooted in excellence and longevity, our mission is to help residents live fully — physically, socially, spiritually, and intellectually. The Sales Counselor is responsible for generating and converting qualified leads into residency through a highly personalized, relationship-based sales process. From initial inquiry to move-in, you will guide prospects and their families through financial and emotional considerations while delivering a seamless, high-touch experience. The role also includes hosting seminars and events geared toward meeting prospects, getting to know them, and educating about all that Shell Point has to offer. The ideal candidate will demonstrate proven sales success, strong consultative selling and closing skills, emotional intelligence for complex life transitions, disciplined follow-up habits, CRM proficiency, and the ability to build authentic trust quickly with discerning clients. Senior living experience is strongly preferred, with sales background in senior housing, hospitality, healthcare, or luxury real estate also considered. We offer a highly competitive base salary plus performance-based incentives, the strength of a national-caliber reputation, a mission-driven culture grounded in excellence, supportive leadership, and the opportunity to make a measurable impact in people’s lives. What You’re Looking For… One of the top 25 employers in Lee County, Shell Point boasts a caring and compassionate work environment where employees genuinely care for the residents they serve. It is an environment of kindness and dignity that sets us apart from the rest. With approximately 2,400 residents and more than 1,100 employees, Shell Point Retirement Community is the largest of its kind in the State of Florida and the second largest in the country. We believe, as our residents and employees do, that Shell Point is a truly unique place and may represent the smartest choice you can make for your future. Employees mean everything to us which is why we strive to provide a total compensation package that is so much more than just a paycheck. In addition to pay, total compensation includes health and wellness plans, rewards and incentives, perks and paid time-off as well as an assortment of other benefits that aim to increase financial security, offer professional development, and promote a healthy, fulfilling life. We recognize that our continued and unparalleled success as one of the largest life care communities in the country is thanks to our team of dedicated, compassionate, and talented employees who choose to make Shell Point their second home. Our commitment is to offering them a great work environment with competitive pay, great benefits and perks.

Requirements

proven sales success
strong consultative selling and closing skills
emotional intelligence for complex life transitions
disciplined follow-up habits
CRM proficiency
ability to build authentic trust quickly with discerning clients

Nice To Haves

Senior living experience
sales background in senior housing, hospitality, healthcare, or luxury real estate

Responsibilities

generating and converting qualified leads into residency through a highly personalized, relationship-based sales process
guide prospects and their families through financial and emotional considerations while delivering a seamless, high-touch experience
hosting seminars and events geared toward meeting prospects, getting to know them, and educating about all that Shell Point has to offer