Sales Counselor

Asbury Communities•Gaithersburg, MD

4d•$60,000•Onsite

About The Position

Are you a dynamic sales professional looking for a meaningful career in an exceptional environment? We're seeking a results-driven and compassionate Sales Counselor to join our team at one of the region’s most celebrated Continuing Care Retirement Communities. Here, you’ll do more than sell a product — you’ll guide individuals through a life-enhancing decision. You’ll introduce prospective residents to a vibrant, wellness-focused campus, innovative programs, and a deeply engaged community. Backed by a supportive team and a full suite of tools and resources, you’ll help seniors and their families discover a place where they can thrive.

Requirements

Proven success in relationship-based sales (experience in senior living, real estate, hospitality, or healthcare is a plus).
Strong interpersonal and communication skills with a natural ability to build trust and rapport.
Proficiency with Microsoft Office computer package and the ability to learn Asbury’s database system.
Bachelor’s degree in marketing, business, communications, gerontology, or a related field.
Familiarity with financial concepts such as income, assets, insurance, and retirement planning.
Must possess knowledge and understanding of the physical and psychological needs of the geriatric population.
Must be able to work weekends as needed

Responsibilities

Build and nurture lasting relationships with prospective residents and their families.
Conduct personalized discovery sessions to understand each prospect’s needs, goals, and concerns — and tailor your approach accordingly.
Present the unique benefits of our community through one-on-one meetings, tours, events, and group presentations both on and off campus.
Use a consultative sales approach to guide prospects through what is often a multi-month (or multi-year) decision-making journey.
Leverage marketing and CRM software (Welcome Home) to manage and track leads, identify trends, and develop follow-up strategies.
Evaluate financial qualifications using tools like Examiner, while guiding families through financial documentation and contracts.
Communicate regularly with key decision influencers, such as adult children, advisors, and caregivers.
Collaborate across departments to ensure a seamless and welcoming experience from inquiry to move-in.
Support marketing efforts by contributing to the development of sales materials and promotional strategies.
Set and meet monthly and quarterly sales goals in alignment with department objectives.